Simplepay
When was simplepay launched at CDK? (approx is okay!)
Fall-ish of 2024
What are other ways the customer can pay using simplepay?
Apple Pay, google pay, text to pay
what is serviceview?
software using servicelane technology appt scheduling check in service servicetracking two way texting video and image capture capability mobil/digital pay features and more!
Who on the team has never attended a wedding?
Mackenzie
Who beside the AASE on a Elead/DR/VIS dealer only (competitive dms) could you assign a modern retail lead to?
MRSE - refer to the org chart email for assignment
Who should I call about simplepay?
GM, Controller, IT Director, CFO, office manager,
what is Aubreys favorite thing about simplepay?
White glove concierge experience!
what do you need to use serviceview correctly
DMS integration and inspect integration mpi workflow
Who on our team has chickens?
Ashley & Monica
what leads should be sent to Peter O?
ALL DMS LEADS that fall in his territory, even ones in Salesforce with a key rep, Peter must vet the lead first (email him and copy Ashley 100% of the time)
Where is simplepay located for the dealer?
Embedded in the DMS
Why did CDK create simplepay?
Dealers have often expressed that they are not satisfied with the levels of service and support that they receive from their payment partners
Do we offer the tablets used for serviceview?
No, we do not sell tablets
Who on the team has a sibling that works for a CDK DMS dealer?
Kelsey
what are you responsible for at the end of the day each day?
EOD to Ashley and punching out
Who can we not call to sell simplepay to?
Current CDK customers on one pay; dealers not on CDK DMS; folks in Quebec Canada
Who should we send a simplepay lead to?
Inside Account Manager
What suite is serviceview included in?
Fixed Ops Suite
Who on the team has 2 dogs?
Haley, Ashley, Gauge, Kelsey, Mackenzie
what should you do when you arrive in the morning (first thing after your computer goes on?)
Turn on your VPN
How many terminal models are available for simple pay?
3- link2500; lane3000 and move 5000
What is one reason a dealer should use simplepay vs a third party?
- one billing
- one system
- one account team
- auto reconciliation
- convenience of payment options
-MORE
Can we sell Fixed ops suite with serviceview to a dealer not on a CDK DMS?
Yes, to non GM stores on dealertrack DMS
Who's Birthday is in June?
Brandi
What did the judge say when a skunk entered the courtroom?
Odor in the court!