ISP Management
This is an ISP management platform that provides visibility into your internet access circuits.
What is Command|ISP?
Customers are not limited to a single carrier or connection type when sourcing internet service with CommandLink.
What is access to all carriers and access types?
This uses a centralized control function to securely and intelligently connect your network.
What is CommandLink SD WAN?
This architecture combines networking and security services into a single cloud native framework.
What is SASE?
Customers are assigned a consistent group of engineers instead of rotating through a general queue.
What is a dedicated support pod?
This uses PING and SNMP monitoring for precise network tracking and customizable alerting.
What is Precision Monitoring?
Internet connections do not need to be replaced to be managed by CommandLink.
What is bringing existing circuits under management?
These vendors supply SD-WAN for CommandLink
Who are Versa, Fortinet, Cato, and Meraki?
Networking and security services are delivered through software rather than on premises hardware.
What is cloud delivered SASE?
CommandLink support is delivered by senior level engineers, not tier one call center staff.
What is Tier 3 engineering support?
This feature lets teams craft unique workflows to streamline processes and increase efficiency.
What is Custom Workflows?
Multiple internet providers appear on a single invoice instead of separate carrier bills.
What is consolidated billing?
CommandLink’s SD WAN solution is part of a unified ITSM management platform that integrates SD-WAN and your entire IT stack.
What is integrated SD WAN with the ITSM platform?
Security and networking functions are delivered through software rather than on premises appliances.
What is cloud delivered security?
This is one hour
What is CommandLink's SLA commitment for change management?
This is positioned as managing multiple ISPs in a single, intuitive platform.
What is a Unified Platform?
The website states customers often reduce costs by 30 to 50 percent while increasing capacity.
What are stated bandwidth cost savings?
One listed benefit includes eliminating vendor sprawl and the challenges other vendors are known for.
What is reduced vendor complexity?
Network and security components are managed together instead of through separate tools and vendors.
What is unified SASE management?
All support cases receive direct engagement from tier three engineers within ten minutes, twenty four seven.
What is the tier three response SLA?
This is alerts designed to help ensure maximum uptime for your network.
What are Proactive Alerts?
Business customers can purchase and manage low earth orbit satellite internet through CommandLink.
What is Starlink resale through CommandLink?
CommandLink SD WAN provides fail-over to avoid downtime and enable network resilience.
What is real-time WAN fail-over?
This model includes SD WAN, CASB, ZTNA, secure web gateway, and firewall as a service.
What are the core components of SASE?
Projects are managed by certified professionals, not ad hoc coordinators.
What is PMP Certified engineers?