Team
What is Olivia's team called?
Commercial
What does it mean when we say "push to trial"?
There was activity in the account which could have pushed someone to take out the account
What was the old name of the Essentials Plan?
Basic
Who founded OpsGenie?
Berkay
How long is a trial period?
14 days
What are the responsibilities of the Commercial Team?
Converting Trials to closed business
Engaging with potential customers on Intercom
Converting Zoho/Whitepaper meetings from the SDRs to Trials and Closed Business
An SDR must have contacted a company that takes out a trial within how many days to receive credit?
30 days
When users take out a trial which plan will they be on?
Essentials
Where was OpsGenies first Boston office?
Faneuil Hall
Who was technically the first commercial team member?
Berkay
Name the members of the Commercial Team
Sean, Jess, Olivia
If an SDR last contacted an account 3 months prior to them taking out a trial, which team should this trial go to?
Commercial
Is our Teams tab available in our Essentials Plan?
Yes
Where was Berkay living when he founded OpsGenie?
Falls Church, Virginia
How does our trial experience stand out?
Dedicated sales rep to support and assist you the whole way through
Which SDRs work with the Commercial Team
Paul Rooney and Austin Reardon
How does commercial receive their leads?
Trial Downloads, Zoho, Intercom, Whitepapers
What is the first thing users will have to fill out when taking out the trial
The Set-Up Guide
How many different locations have the Boston Team been in?
5
How does someone take out a trial?
Website
How much of the sales revenue to the Commercial Team close last quarter?
half, or 700k
What is the process when an SDR leads someone to trial?
The lead is put in the SDRs name in which they call to set the demo for an Outbound AE
What made OpsGenie add the Essentials Plan?
Ease of set up for end user
Name 3 people in this office who also worked at our Faneuil Hall office for longer than 2 weeks
Tim, Mikey, Rachel, Olivia, Michael
Name one team member from our International Commercial Team.
Kemal
Bahadir "Tolga"
Asutay