Sales Techniques
These things help you track key words, phrases and benefits of membership.
What are flashcards or notecards?
As a member on this service, you save $357 a year.
What is Credit Card Processing or WorldPay?
The year SDRA was founded.
What is 1897?
This objection indicates a prospect's belief that they don't have the available time or resources to be involved.
What is "I don't have the time/resources for this right now"?
The significant portion of communication that doesn't involve words.
What is nonverbal communication?
Sales Reps should all have this to describe the association and benefits.
What is an elevator pitch/speech?
What is credit card processing?
DAILY DOUBLE:
This merchant was one of the founding members of SDRA.
Who is Robert S. Vessey?
Often, this can be a challenge to securing membership when doing a demo without proper research.
What is finding the decision-maker?
Building a connection at the beginning of a sales call.
What is establishing rapport?
The final stage where the transaction is complete.
What is closing the sale?
What is the National Restaurant Association?
The pillars of SDRA.
What are Information, Advocacy and Services?
The strongest human motivation, more powerful than the thought of potential gain.
What is the Fear of Loss?
Using the same speaking speed as the prospect.
What is mirroring?
This speaking tone is clear and calm, not flowery. Something sales reps strive for in presentations.
What is being assumptive and authoritative?
These are the educational products/services available to members.
What are ServSafe Food, Alcohol, Allergen; Workplace Training and ServSuccess?
The current longest tenured SDRA staff member.
Who is Karin?
The percentage of members on automatic renewal.
What is 23%
Utilizing this method of listening is often something you do at a stoplight.
What is WAIT (Why Am I Talking)?
The use of "What that means for you is...." this type of sales technique.
What is Creates Emotion?
The SDRA services that members can utilize.
What are dental, vision, credit card processing, health, 401K, music lic., data security, shipping and labor law assistance?
This is the year the association took over the restaurant association.
What is 1996?
DAILY DOUBLE:
This objection handling technique involves showing empathy, sharing a similar experience, and explaining the successful outcome.
What is Feel-Felt-Found method?
What is asking great questions?