BANKING
INTERVIEWS
WORK LIFE TERMINOLOGY
APARTMENT EXPENSES
CALLING OUT
100
What is a bank?
A safe place to store your money
100
Describe an outfit that you might wear on an interview
-Dress pants -Collar shirt -Nice shoes -Suit -Tie -Girls---Nice dress past knees
100
What is leave of absence granted because of illness?
Sick Leave
100
Describe a Studio Apartment
An apartment with one main room (kitchen in same room as bed and living room--only separate room is bathroom/closets)
100
Why is it important not to call out all the time?
It makes you look unreliable/unprofessional. Bad impression Lose your job
200
What does it mean to "make a deposit"?
Putting money (check or cash) into your bank account
200
Name 2 things you should bring on an interview
Resume Note pad/pen Job application Folder References (some acceptable answers)
200
What is an "Intern"?
A student or trainee who works, sometimes without pay, at a trade or occupation in order to gain work experience.
200
Why do you need rental insurance?
In case something happens to your apartment (fire, robbery, earthquake etc.) insurance can help pay for damages/lost property
200
If you are sick, how many hours before your shift should you call out?
2 hours ahead of time
300
What does ATM stand for?
Automatic Teller Machine
300
List 3 ways you can prepare (get ready) for an interview
Some acceptable answers: Find out directions Practice answering questions Get folder together with resume, references, questions Set alarms
300
What is when one person 1st encounters another person and forms a mental image or opinion of that person.
First Impression
300
If you are running late, how many minutes before your scheduled shift should you call?
5-10 minutes before your shift
400
What does it mean to "over draft" or "over draw"
When you take more money than you have out of your bank account.
400
List 3 ways to make a good first impression on an interview
Some acceptable answers: Smile Firm hand shake Eye contact Ask questions at the end of an interview Answer questions accurately Good posture Keep phone on silent No gum chewing/food eating Be on time
400
What does it mean to take time off for "bereavement"?
Someone in your immediate family passed away and you need to take off for a funeral or to grieve/mourn
400
List 3 utilities you must pay each month.
Some answers: Water, Sewer, Electric, gas, cable, internet
400
List 3 acceptable reasons to call out.
Some answers: Really sick Family emergency Death in immediate family Injured Put in a request for vacation time and it was approved
500
What is the difference between a debit card and a credit card?
Debit Card: A card that will let you pay for things by taking money directly out of your bank account Credit Card: A card you get from the bank that allows you to buy things and pay for them later (money that you borrow from the bank)
500
What is a question that you can ask at the end of an interview?
ONLY ALLOW ONE OF THE FOLLOWING ANSWERS: (unless someone comes up with a better one--really want these guys to memorize these) What are some ways that you can grow in this company/in this position? What do you like most about working here? What are some of the challenges of this position?
500
What is the difference between PRAISE and CRITICISM
Praise- Express warm approval or admiration of. Criticism- The expression of disapproval of someone or something based on perceived faults or mistakes.
500
Why do you pay a "Security Deposit"
You pay a security deposit to the landlord in case you make damages to the apartment or you break your contract agreement.
500
If you cannot reach your manager directly to call out what should you do?
Some answers: Leave a message Send an e-mail Call the front desk and ask to speak with the manager on duty in your department