A clothing company lists the duties of a store manager, including supervising staff and ordering stock.
What is a job description?
This theory suggests workers must satisfy basic needs like food and security before higher needs become important.
What is Maslow's Hierarchy of needs?
Workers are paid for each hour they work.
What is a wage?
A diagram showing managers, supervisors, and employees in a business.
What is an organizational structure?
Employees receive part of the company’s profits at the end of the year.
What is profit sharing?
A company lists required qualifications, leadership ability, and communication skills for a job.
What is a job specification?
Advancement is an example of this in Herzberg's Two Factor theory.
What is a motivator?
Workers receive extra pay if they reach production targets.
What is a bonus?
A manager supervises eight employees directly.
The number eight represents the manager’s:
Span of control.
An employee who is below another employee in the organization's hierarchy.
What is a subordinate?
This results in having a wider choice of applicants with different skills, but taking a long time to fill a vacancy.
What is external recruitment?
According to this theory, factors like salary prevent dissatisfaction but do not necessarily motivate workers.
A salesperson receives 5% of the value of everything they sell.
What is commission?
A manager allows a supervisor to make decisions about staff schedules.
What is delegation?
When a worker decides to leave their job voluntarily.
What is resignation?
One of the first steps taken when a new employee is hired, including activities such as showing them the healthy and safety procedures, and the available facilities.
What is induction training?
In Herzberg's theory, supervision in the workplace is an example of this.
What is a hygiene factor?
Workers assembling toys are paid based on the number of items they produce.
What is piece rate?
A company with many layers of management.
What is a tall organizational structure?
Workers' non-attendance at work without good reason.
What is absenteeism?
A legal control over employment issues that protects employees from being exploited by being paid a low amount.
What is legal minimum wage?
In one of the motivational theories, promotion, responsibility, and achievement help workers reach this state.
What is self-actualization?
Increasing variety or difficulty of tasks workers do, using job rotation, enlargement, or rotation.
What is job redesign?
Information passing from CEO → manager → supervisor → worker follows this structure.
What is a chain of command?
A company reduces management layers so communication becomes faster and managers supervise more workers.
What is a flat organizational structure?