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IT Quality Function/Plan
Tools
Deployment
Auditing
Appendix
100
What is Scope, Schedule, Resources, Quality?
What is the four project variables.
100
What is the name of Cause-and-effect diagrams?
What is fishbone, root cause analysis?
100
How many deployment phases are there?
Three (3)
100
How many types of auditing are there?
Three (3)
100
Any Deviation from defined standards. Same as a defect.
What is Problem
200
What is a professional competency whose focus is directed at critical processes used to build products and services?
What is Quality Assurance
200
How many tools does a starter toolbox for QA analyst contain?
Seven tools
200
What is Set the Goals?
Phase Two (2) -- Strategic
200
Daily Double --- Which auditing is preformed to determine that the objectives of specific business activities are being properly fulfilled?
What is Program Auditing
200
An identifible work task that needs to be controlled.
What is Activity
300
The ultimate responsibility for quality rests with?
Senior Management
300
What is Check Sheet, Histogram, Pareto Chart, Run Control, Control Chart, Scatter Plot ?
What are Tools for Numbers
300
What is much harder than defining an approach?
What is Deployment
300
What criteria is generally recognized by professions?
Code of Ethics, Common Body of Knowledge, Statement of responsibilities, Certification program
300
Something produced provided to meet the customer's requirement.
Product or Service
400
What is the biggest challenge -- Challenge 1 or Challenge 2?
Challenge 2 (per Tim)
400
What tool uses 80/20 rule?
What is Pareto Chart?
400
Approach is what type of exercise?
Intellectual Exercise
400
Which is NOT considered part of a specific type of auditing activity --- People auditing or Program auditing?
What is People auditing
400
Looking for a small number of work products or a section of the work product rather than at each product.
What is Sampling
500
Long-term quality goals & short-term goals are what?
What is Benchmarks
500
What is a group process that takes large amounts of language date, such as a list developed by brainstorming, and divides it into categories?
What is Affinity Diagram
500
What are the five intangible attributes called critical success factors that help make deployment work?
What is Deployment is a series of integrated tasks, Deployement champions are neeeded, Deployment is a team effort, Buy-in is required by the affected parties, Deployment/responsibilities must be effectively passed between individuals and between teams.
500
What auditing is performed in accordance with generally accepted accounting procedure and other applicable laws & regulations to determine that the accounting records are reasonable?
What is Financial Auditing
500
A diagram that shows the sequential steps of a process or of a workflow around a product or service.
What is Flowchart