ROBBERY
WHAT COLOR IS THE SECURITY PACKET?
ORANGE
IN CASE OF A FIRE WHO SHOULD YOU CALL?
911
WHY DO WE DO THINGS IN DUAL CONTROL?
Dual control helps prevent human errors by requiring an additional set of eyes on each transaction or user changes. Dual control provides accountability and an extra layer of protection from account abuse internally, as well as providing a barrier to fraud from external parties who might have gained unauthorized access to an account.
WHO CAN PUT THE SYSTEM INTO TEST MODE?
SECURITY OFFICER/ PEOPLE WHO HAVE A CODE TO CALL INTO THE ALARM COMPANY.
WHAT IS THE NUMBER ONE PRIORITY IN A ROBBERY?
SAFETY!
IF THERE IS A POWER OUTAGE AT THE BANK WHAT SHOULD YOU DO?
LOCK THE DOOR AND PUT A SIGN TO USE DRIVE-THRU.
WHAT IS YOUR BRANCH ALL-CLEAR SIGNAL? (1 OF 4 POSSIBLE ANSWERS)
YOUR ANSWER
WHY DO WE TEST THE ALARMS MONTHLY?
IN CASE OF EMERGENCY THE ALARMS NEED TO WORK SO CHECKING THEM IS A PREVENTATIVE MEASURE.
WHAT SHOULD YOU DO DURING A ROBBERY?
REMAIN CALM, COMPLY WITH DEMANDS, TRY TO GET DETAILS OF THE ROBBER.
WHAT IS THE WRONG THING TO DO DURING AN EMERGENCY?
PANIC!!!
NAME A PROCESS WE DO IN DUAL CONTROL.
ATM CASSETTES, SELLING MONEY TO FED, LOAN APPROVALS, SAFETY DEPOSIT BOX KEYS, ECT...
WHAT IS YOUR BRANCHES DURESS CODE
IT IS THE BRANCHES ADDRESS.
COLUMBIA-0217
MTP -0109
CENTERVILLE-1350
LBURG-2305
WHO IS ALLOWED TO TALK TO THE MEDIA?
SENIOR MANAGEMENT/ JIM OR SHELLI WILL MOSTLY LIKE BE WHO TALKS TO MEDIA.
WHERE DOES YOUR BRANCH NEED TO EVACUATE TO IF THERE IS A FIRE? (ONLY NEED 1 OF THE 4 ANSWERS.)
COLUMBIA-ADVANCED AUTO PARTS NEXT DOOR, MTP-THE GRILLE, LAWRENCBURG-KITTRELLS, CENTERVILLE-BACK PARKING LOT GRASSY AREA
WHAT SHOULD YOU DO BEFORE WALKING INTO THE BUILDING IN THE MORNING?
CIRCLE THE PREMISES AND MAKE SURE NO ONE IS HIDING IN BUSHES.
WHO IS THE GO TO OUTSIDE OF THE BANK FOR OUR ALARM SYSTEM QUESTIONS?
QSI/ DAVID ADAMS
WHO IS RESPONSIBLE FOR FILING NECESSARY REPORTS WITH LAW ENFORCEMENT AND THE BANK'S BONDING COMPANY?
SECURITY OFFICER
WHAT DO YOU DO IF A TORNADO WAS TO DAMAGE THE BUILDING DURING NON-WORK HOURS?
WAIT FOR A MANAGER'S TEXT TO KNOW WHAT TO DO NEXT OR WHERE TO GO.
WHAT IS THE PROCESS FOR BEING THE FIRST ONE TO ENTER THE BANK IN THE MORNING?
TEXT THE SECURITY OFFICER THAT YOU ARE GOING IN, DISARM, SET THE ALL CLEAR IF NOTHING IS WRONG.
WHAT ARE YOU CHECKING WHEN GOING THROUGH THE CAMERAS.
IF ANY ARE FUZZY, BROKEN, OR DISCOLORED.