General Policies and Information
Teller Guidelines
Computer Guidelines
Security Terminology
Lord of the Rings Movie Trivia
100

This Policy prohibits the receipt of enticements with expectation of transactions or information in return.

Covers: Values less than $20 or has been approved by a supervisor. 

Employee Bank Bribery Policy

100

This type of information will only be provided to account owners or with member consent (verbal or written) 

What is Member Information?

100

This should be difficult to guess, include a capital letter, number and a special character. 

This also should not be kept in any form that would allow an unauthorized person to access.

What is a password?

100

The fraudulent practice of sending emails pretending to be from reputable companies in an attempt to obtain personal information, such as passwords and credit card numbers.

What is Phishing?

100

This island nation is where the Lord of the Rings movies were filmed.

What is New Zealand?

200

This Policy covers activities that are unacceptable/prohibited while using Credit Union Computers.

Covers: Downloads, Social Networking, Videos, Illegal activities, and explicit content. 

Computer Use Policy

200

This type of information should not be discussed outside of the credit union or with non-credit union personnel.

What is credit union business or member information?

200

Any suspicious emails/phone calls/faxes should be reported to this group.

What is management?

200

This form of cyberattack has been around for decades and uses malicious software designed to block access to a computer system until a sum of money has been paid.

What is Ransomware?

200

Frodo Baggins is given an elven sword named "Sting", which glows this color when in the presence of Orcs.

What is Blue?

300

All Employees are required to sign and abide by this policy on a condition of employment. 

This policy is signed during BSA training.

Covers: Manipulation of accounts, documents, Etc. Theft. Check kiting. Forgeries. ETC

Employee Fraud Policy

300

Discussing issues involving members where other members could possibly hear can be prevented by doing this.

What is being aware of what is going on in the office?

300

This type of computer use should be limited/prohibited while using credit union computers.

Includes: Social media, gaming, videos.

What is Personal Computer use?

300

This type of software is specifically designed to disrupt, damage, or gain unauthorized access to a computer system.

What is Malware?

300

This mountain is where the One Ring was forged by Sauron the Deceiver 

What is Mount Doom?

400

This lengthy Board approved Policy is based on management risk assessment. Controls and procedures are put in place based on perceived risk.

Covers: Risk Assessment, management responsibilities, network security, and oh so much more.

Information Security Policy

400

These two items should be locked at all times you are not at your teller station. 

What is your computer and your money drawer?

400

Before opening attachments on emails or direct messages from employees this should be done.

What is asking them if the attachment is safe?

400

This is the technique aimed at talking a person into revealing specific information or performing a specific action for illegitimate reasons.

What is Social Enginerring

400

This creature found in the Mines of Moria was described by Gandalf as a demon of fire and shadow.

What is a Balrog of Morgoth?
500

Credit Unions Must have this written Policy approved by the Board of Directors.

Covers: Embezzlement, internal Fraud, Emergency Evacuations, Reporting, Record Retention, Guidelines for Safekeeping, Etc.

General Security Policy

500

Before downloading files, opening unknown emails, or attachments you should do this.

What is asking for permission from management?

500

Management approval is required before preforming this online activity. 

What is downloading software?

500

The fraudulent practice of sending text messages pretending to be from reputable companies in attempt to obtain personal information such as passwords and credit card numbers.

What is Smishing

500

This actor actually broke his foot while kicking a helmet during a scene in The Lord of the Rings: The Two Towers.

Who is Viggo Mortensen?