As a last resort when all verbal communication has failed, and they need to protect themselves from being injured, or to escape form physical violence
What is When A Security Guard should use Physical Force
100
Defination of Harassment under Bill 168
What is a course of vexatious comments or conduct made in a workplace against a worker that is known or ought reasonably know to be unwelcome or unwanted
100
Verbal
Written
What are the two ways a trespass notice can be issued
100
Workplace
Hazardous
Material
Information
System
What does WHMIS STAND FOR
100
Police bring person to physician
2nd Person lays information before Justice of Peace
What one way a person can be brought involuntarily to a hospital for psychiatric examination
200
An Arrest should be carried out only under justifiable and exceptional circu;mstances
What is when should a Security Officer carry out an arrest
200
Tell the person to stop - No means No
What is the first thing you should do if you are being subjected to harassing behaviour
200
Enter area where prohibited
Engage in a prohibited act on private property
Failure to leave when requested to do so
What are the three elements to arrest under the Trespass to Property Act
200
Application from a Physician for a psychiatriac assessment
What is a form 1
300
Sec.494.1
What is the section and subsection of the CCC which provides the authority for a Security Officer to Arrest
300
Introduce yourself
Describe the area they are in, don't say here or there
allow them to take your arm when guiding them
What are two tips to use when dealing with an visually impaired person
300
A Defence under the TPA to be used when / if you have been charged but believed you had reasonable grounds to believe you were allowed to be in this place or area
What is the Color of Right
300
The following classes of hazardous materials
Flammable
Combustible
What does WHMIS apply to
300
Form 9
What form is used to bring back a Patient to a schedule 1 facility after they have eloped
400
Identification
Physical Custody
Advise Reason For arrest
Read Rights to Councel
Turn over to Police
What are the five steps of Arrest
400
minimal patience
easily irritated
difficult to wake
aggression
slurred speach
What signs you might observe from an impaired client
400
Safety of Officer on Scene
What is the first priority for a Security Officer when attending a Crime scene
400
Product Labels
MSDS sheets
Worker Education
What are the three Elements of WHMIS
400
72 hrs
How long can a person be held on a form 1
500
Search can only occur following an arrest, and while waiting for police if they feel they may have in their possession any weapon which may injure themselves or others
When is a Security Officer allowed to search under common law
500
Visitors
Patients
Contractors
Staff
Vendors
Name clients of the hospital.
500
Isolate
Contain
Evacuate
What is ICE as it pertains to Crime Secene Containment
500
Supplier
Workplace
What two types of WHMIS labels
500
Form 3
What form is issued when a Form 1 expires and the Psychiatrist wants to keep the person