FIRE & EVACUATION
SMELLS FIRE. WHAT STEPS SHOULD YOU TAKE
(3)
INFORM EVERYONE OF THE SITUATION
ASK EVERYONE TO REMAINE CALM
IF SAFE TO DO SO SECURE BANK ASSESS
FIRST THING YOU DO IF THE SIGNAL IS INCORRECT OR NOT SET..
GO TO SAFE HAVEN RIGHT AWAY.
TRUE OR FALSE
ANYONE CAN ARE THE PERIMETER ALARM WHEN CLOSING
FALSE
ROBBER ATTEMPS TO ROB YOU AT THE TRANSATION WINDOW. WHAT STEPS SHOULD YOU TAKE IF SAFE TO DO SO?
(3)
COMPLY WITH ROBBERS DEMANDS
IF A NOTE IS GIVE, PUSH ASIDE FOR EVIDENCE
ACTIVATE HOLD UP BUTTON
INDIVIDUAL IS SITTING IN THE LOBBY CHECKING HIS IG, AND HAS SAID HE IS JUST HERE TO USE WIFI. HE IS NOT POSING ANY THREAT. WHAT SHOULD YOU DO NEXT?
NOTHING NOT ACTION IS REQUIRED
AFTER EVACUATING BRANCH WHAT SHOULD YOU DO NEXT?
(3)
GO TO SAFEHAVEN
ACCOUNT FOR ALL EMPLOYEES
WAIT FOR THE AUTHORITIES TO GIVE THE OKAY TO RETURN .
AS A SECOND PERSON OF OPENING TEAM WHAT ARE YOUR DUTIES?
OBSERVE FIRST PERSON WHILE ALSO OBSERVING BRANCH.
WHAT IS THE BRANCH PASSWORD?
MR. MCKINNEY
TRUE OR FALSE
WHEN ROBBED IN THE LOBBY OR PLATFORM DESK, THE PERSON BEING ROBBED APPROCHS TRANSATION LINE IN THE PLATFORM SIDE AND REQUEST THE TELLER GIVE THEM CASH.
TRUE.
WHAT SHOULD YOU DO BEFORE LEAVING WORKSTATION?
(2)
LOCK WORKSTATION
MAKE SURE ALL CONFIDENTIAL INFORMATION IS SECURED BEFORE LEAVING STATION.
WHAT COULD YOU DO TO PREVENT FIRE?
WATCH FOR OVERLOADS OF OUTLETS
MAKE SURE THAT EXITS ARE NOT BLOCKED
MAKE SURE ITEMS ARE AT LEAST 18' IN FROM SPRINKLERS
WHAT SHOULD YOU LOOK FOR AS THE FIRST PERSON OPENING THE BRANCH
(3)
BROKEN GLASS
HOLES IN WALLS & CELING
ANYTHING SUSPICIOUS OR UNSUAL
TRUE OR FALSE
AT CLOSING YOU CAN LET YOURSELF OUT?
FALSE
WHAT SHOULD YOU NEVER DO DURING A ROBBERY?
(4)
CHASE THE ROBBER OUTSIDE
SCREAM "IM BEING ROBBED"
TELL ROBBER YOU ARE GOING TO ACTIVATE THE ALARM
TALK TO TH EMEDIA
A COWORKER JUST TOLD YOU THEY EMAILED CLIENT INFORMATION TO THE WRONG CUSTOMER. WHAT SHOULD YOU DO & HOW LONG DO YOU HAVE TO SUMIT IT?
COMPLETE AND FILE PRIVACY INCIDENT REPORT
72 HOURS EVEN IF YOU DONT HAVE ALL THE DETAILS
TRUE OR FALSE
YOU SHOULD CALL GLOBAL SECURITY BEFORE CALLING 911 IN AN EMERGENCY?
FALSE
WHAT IS THE OPEING TEAM LOOKING FOR WHILE DRIVING AROUND THE EXTERIOR OF THE BRANCH?
(3)
OPEN OR BROKEN WINDOWS
DOORS THAT MAY HAVE BEEN FORCED OPEN
DOORS THAT ARE AJAR OR APPEAR LEFT OPEN OR UNSECURED
TRUE OR FALSE
ANYONE CAN ARM THE PERIMETER ALARM WHEN CLOSING
FALSE
WHEN ROB THE ROBBER ROBS YOU IN THE TRANSATION LINE WAT BUTTONS DO U PUSH & HOW MUCH CASH DOES IT DISPENDS
Alt+F8; SYSTEM DISPENSES $500 IN MIXED DENOMINATIONS
TRUTH OR FALSE
A NON-BRANCH EMPLOYEE IS AN EMPLOYEE WHO IS ASSISGNED A STANDERED ID (SID)
TRUE
THIS IS THE PLACE WE GO TO INCASE OF AN EMERGENCY, AND WHAT AM I CALLED?
KROGER, SAFE HAVEN
HOW DO YOU ACTIVATE THE SILENT ALARM DURING MORNING GLORY?
TOP TWO LEFT BUTTONS ON ALARM KEYPAD..
WHAT FORM ALWAYS HAS TO BE SIGNED BEFOR LEAVING THE BRANCH???
CLOSING CHECK LIST
WHAT SHOULD YOU REFER TO AFTER ROB THE ROBBER ROBS YOU?
EMERGENCY BINDER
IF VENDOR REQUESTING ACCESS AND THEY ARE UNKNOWN OR THEIR VISIT IS UNEXPECTED WHAT ARE THE STEPS YOU NEED TO TAKE?
(5)
ASK FOR VEDOR COMPANY ID( MUST INCLUDE COMPANY NAME)
ACCESS BRANCH EVENT LOOKUP TOOL
TECH CHECK
EMAIL CONFIRMATION
CHECK WITH ABM/LAO OR MOD