Support Requests
Resources
Procedures
Tools
Have Fun
100

Support team that will give access to MDF

Who is IT

100

System used to escalate issues and requests

SIM TT

100

Employees will submit access requests here

what is RightCrowd

100

Quip where deliveries are tracked

What is the Receive Log
100

Amazon's CEO

Who is Andy Jassy

200

Support partner that will submit office supply orders, open market order changes, and misc. procurement requests

Who is Site Admin

200

This site can be used to view training videos, webinars, virtual events, and other Amazon videos

What is Broadcast

200

List of the site's emergency procedures and protocol

What is the EAP
200

Virtual folder that houses SOPs, forms, and other Security documents

What is the AZA2 Security WorkDoc

200

Amazon's Peculiar Mascot

Who is Peccy
300
This role will esclate VAR request via SVM tool in LP Portal

Who is SSF

300
This site contains training material including GSA library of process maps

What is KNet

300

This post most be filled 24/7

What is the front desk
300

LP tools such as SVM, CMS, and Audit Portal are housed here

What is LP Portal

300

Group that plans and communicates events/activities at AZA2

Amazon Activities Committee

400
Team that support in resolving lenel device modification request

Who is SIG

400
When you forget to clock in/out you escalate TT to this team

Who is HR Support

400

This space requires an employee to have enhanced background check verification (red stripe) prior to entry (without an escort)

Command Center

400

This page has a list of acronyms definitions

What is Acronym Central

400

Time of the year when Amazon experiences highest volumes across the business

What is Peak

500

Partners that support investigations at AZA2

Who is RLPM Keith Gregory

Who is LPS Michael Gray

500

Tool used to reserve conference room spaces

What is Amazon Meetings
500

Prior to opening an emergency door these actions must be completed

What is submit SIM TT and get SSF approval

500

System used to track tasks, projects and assignments

What is ASANA

500

Amazon's Leadership Principle focusing on customers

What is Customer Obssession