SAFE CATCH
What does the S stand for in SAFE?
What is scan your work area. Remember to greet people as they enter the branch and to look for suspicious persons or incidents.
Who do you call first after calling 911 for a robbery?
What is Branch Support. Branch Support will notify others.
TRUE or FALSE
During a robbery, it is best to walk away from your window if you do not observe a weapon.
What is FALSE.
TRUE or FALSE
Most robbers are men dressed in mostly all black clothing and will come to the bank right at opening or at closing.
What is FALSE!!!
Robbers look like us. They can be a grandmother, an uncle, a next-door neighbor, a friend or family member. Robbers typically will come to the bank when it's busy so they don't draw attention to themselves.
What do you do with valuables such as cash and unissued checks during non-business hours?
What is lock them up in secured cabinets or drawers.
DAILY DOUBLE
What does the F stand for in SAFE?
What is being friendly. We keep the criminal "in character" and take away the guise of anonymity and invisibility.
TRUE or FALSE?
Every colleague has their own Securitas pin number.
What is TRUE
Every colleague has their own Securitas pin number that was given to us. It is a 6-digit pin #.
TRUE or FALSE
Our panic buttons alert the Sheriff's Department directly.
What is FALSE!
Our panic buttons alert Physical Security first.
TRUE or FALSE
It's important to ask for the Daily Security Word. Not only for colleagues, but also for Vendors and Service Providers as they also have access to the Daily Word.
What is False!
Vendors and Service Providers never have access to WaFd's Daily Word.
TRUE or FALSE
We have 2 fire extinguishers.
What is TRUE.
What does the A stand for in CATCH?
What is take ACTION. If you see a colleague on the phone with their hand raised, take ACTION! Verify the robbery, alert others, lock the doors and contact management.
TRUE or FALSE
If you try to talk a robber out of committing a crime, this could increase the likelihood that others will hear about the robbery and it could increase the level of danger.
What is TRUE.
DAILY DOUBLE
What is the difference between a burglary and a robbery?
A burglary involves breaking and entering a building with intent to commit a crime.
A robbery involves the action of taking property unlawfully from a person or place by force or threat of force.
What two locations are the safest in the branch in case you need to flee from a robber with a weapon?
What is the vault and IT room.
DAILY DOUBLE
How many cameras are located inside the branch?
What is 12.
What do you do after a robbery? (HINT- It's the T in SAFE CATCH)
What is go to the predetermined Tactical location to observe fleeing subjects or vehicles. NEVER follow robbers outside.
What usually occurs during non-business hours when colleagues are not on duty.
What is a burglary.
TRUE or FALSE
We are told not to be a hero. But sometimes it is ok to play the hero if you see that a robber is hurting an elderly person, a disabled person, or a child.
What is: FALSE!
DO NOT BE A HERO! This could increase the level of danger to all colleagues and clients in the bank.
What do we do when we notice that McKenzie or Sara are taking too long to open the back door for us to enter?
What is call McKenzie or Sara's cell phone and ask them how many dozen donuts do they want?
Where do we find the emergency phone list?
What is in the vault room in the red binder.
What does the H stand for in CATCH?
What is Help reduce bank robberies by committing to the proactive approach of SAFE CATCH. Bank robbers come in many varieties, so trust your instincts.
DAILY DOUBLE
What is the most important role you have in a robbery?
What is to ensure the safety of all colleagues and clients.
What don't you do during a take-over robbery?
What is:
Do not attempt to activate alarms.
Do not run out of the bank.
Do not attempt to call the police.
Do not answer any incoming calls unless the robbers tell you to.
DAILY DOUBLE: two questions
What season did Sheldon ask Amy to marry him?
How many years total do we all have in banking?
What is Season 10 finale!
What is roughly 19 years!
In case of a fire inside the building, where do we all meet?
What is La Fiesta.