Perspective Taking
Inclusive Communication
Active listening
Conflict prevention/resolution
Effective Communication
100

What is perspective-taking?

The ability to understand another person's thoughts, feelings, or point of view.

100

What does respectful language mean?

Using words that are considerate, appropriate, and kind.

100

What is one common barrier to active listening?

Distractions.

100

What is one common cause of conflict?

Miscommunication, misunderstandings, or different opinions

100

 Why is effective communication important in school, work, and relationships?

It helps prevent misunderstandings, build trust, and solve problems.

200

A classmate receives extra time on tests. Why is it important not to judge them?

Everyone has different needs and supports to help them succeed.

200

True or False: Assumptions can create communication problems.

True.

200

True or False: Active listening involves both verbal and nonverbal communication.

True.

200

What is one thing you can do when you start to feel angry during a conflict?

Take deep breaths, pause, or walk away briefly.

200

What is active listening?

Giving your full attention to understand the speaker.

300

Someone gives a presentation and seems nervous. How might they be feeling?

Anxious, worried, self-conscious, or overwhelmed.

300

Someone is struggling to explain their thoughts. What is an inclusive response?

Be patient, listen, and give them time to express themselves.

300

Why is body language important during conversations?

It communicates attention, interest, and respect.

300

Why is staying calm important during a disagreement?

It helps you think clearly and communicate respectfully.

300

Name one way to show active listening.

Eye contact, nodding, asking questions, or paraphrasing.

400

What is the difference between perspective-taking and agreeing with someone?

Perspective-taking means understanding their viewpoint; it does not mean you have to agree with it.

400

A group project member's ideas are repeatedly ignored. What could you do?

Encourage the group to hear their ideas and make space for their participation.

400

A friend says, "I've had a rough week." What is a good follow-up question?

"What happened?" or "Do you want to talk about it?"

400

Someone says something that hurts your feelings. What is a conflict-resolution response?

Explain how you feel using respectful language.

400

What does it mean to communicate assertively?

Expressing your thoughts and feelings respectfully and confidently.

500

How can considering another person's perspective help resolve a conflict?

It helps identify needs, concerns, and possible solutions.

500

A classmate shares an opinion you disagree with. What should you do?

Listen respectfully and respond appropriately.

500

Someone is sharing a problem you have experienced before. Should you immediately tell your story?

No. Let them finish sharing first.

500

Why is it important to consider both people’s needs in a solution?

To make sure the solution is fair and works for everyone.

500

A friend seems upset but says nothing is wrong. What is an effective communication response?

Check in respectfully and ask if they would like to talk.