WHAT COULD YOU SAY?
BETTER THAN “I DON’T KNOW”
WHAT’S THE PROBLEM?
WHO CAN HELP?
SOLVE THE SITUATION
100

You didn’t hear the teacher’s directions.

“Can you repeat that?”

100

Instead of “I don’t know,” what could you say if you missed directions?

Ask for repetition

100

You forgot what page the class is working on.

Problem: Missed information

100

Who can you ask if you miss directions in class?

Teacher

100

You cannot find where the class is reading.

Ask what page everyone is on

200

You don’t know how to start the worksheet.

“Can you help me get started?”

200

Instead of shrugging when confused, what could you say?

Ask for help/clarification

200

You do not know what the directions mean.

Problem: Confused by directions

200

You are confused about chores or instructions at home. Who could help?

Parent/guardian or family member

200

You missed part of the science directions because classmates were talking.

Ask for directions to be repeated

300

The math problem looks confusing.

“Can you show me an example?”

300

Instead of sitting silently when stuck, what could you say?

“Can you help me understand this?”

300

You understand the assignment but not how to begin.

Problem: Trouble getting started

300

You do not understand how to complete your part of a group project. Who could help?

Teacher, peer, or support staff

300

You do not understand how to begin a writing assignment.

Ask for an example or first step

400

Everyone else started the assignment, but you still don’t understand what to do.

“Can you explain the first step?”

400

Instead of guessing randomly on an assignment, what could you say?

Ask for an example or clarification

400

The teacher explained too quickly and you missed several steps.

Problem: Need clarification/repetition

400

You are at work and do not understand how to complete a task correctly. Who could help?


Boss, supervisor, or coworker

400

You feel confused during a multi-step project but do not want to say “I don’t know.”

Use a specific self-advocacy statement

500

You understand part of the assignment but not all of it.

“I understand the beginning, but I’m confused about the next part.”

500

Instead of shutting down during a difficult task, what could you say?

Explain exactly what part is confusing

500

You feel overwhelmed because there are too many instructions at once.

Problem: Need information broken down into smaller steps

500

You feel overwhelmed because you missed several steps during a new activity and need someone to break it down for you. Who could help?

Teacher, parent, boss, coworker, counselor, or trusted adult depending on the setting

500

The teacher explains a new assignment quickly. Everyone starts working, but you are confused, overwhelmed, and tempted to just say “I don’t know.”

 Student should:

  • Identify the problem
  • Use a specific self-advocacy statement
  • Ask for clarification/example/help getting started