Workplace Readiness
Two coworkers disagree about how something should be completed. They both want the task done, but they disagree about the best method. What type of conflict is this?
A. Task conflict
B. Resource conflict
C. Interpersonal conflict
A. Task conflict
What does postsecondary education mean?
A. Education you complete before high school
B. Classes you take during high school
C. Education or training you pursue after high school
C. Education or training you pursue after high school
What does ADA stand for, and what is one of its main purposes?
A. Americans with Disability Access, and to prevent discrimination against people with disabilities
B. Americans with Disabilities Act, and to require every person with a disability to receive a job
C. American Disability Assistance, and to provide free services to every person with a disability
B. Americans with Disabilities Act, and to require every person with a disability to receive a job
Which of the following is an intrinsic factor to consider when choosing a job?
A. Salary
B. Interests and passions
C. Commute time
B. Interests and passions
What does Pre-ETS stand for?
A. Pre-Employment Transition Services
B. Professional Employment Training Services
C. Pre-Employment Training Support
A. Pre-Employment Transition Services
Two employees are scheduled to complete an important project. There is only one computer available, and both employees need it to finish their work.
A. Task conflict
B. Resource conflict
C. Interpersonal conflict
B. Resource conflict
Which type of school usually offers 2-year associate degrees and may have lower tuition than a 4-year university?
A. Community college
B. 4-year university
C. Trade school
A. Community college
A student has a disability but does not need an accommodation during the hiring process. The student gets the job. A few months later, the student begins having difficulty completing one part of the job because of the disability.
Which statement is the BEST example of self-advocacy?
A. The student should immediately tell every coworker about the disability.
B. The student should explain their needs to the appropriate person, request a reasonable accommodation if needed, and participate in the process of finding a solution.
C. The student should wait until they make several mistakes so the employer understands there is a problem.
B. The student should explain their needs to the appropriate person, request a reasonable accommodation if needed, and participate in the process of finding a solution.
Which of the following is an extrinsic factor when choosing a job?
A. Your personal interests
B. Your skills
C. The job’s location
C. The job’s location
Which of the following is one of the five Pre-ETS pillars?
A. Financial Literacy
B. Job Exploration
C. Driver’s Education
B. Job Exploration
Two coworkers have been arguing because they do not get along personally. The disagreement is affecting how they work together. What type of conflict is this?
A. Task conflict
B. Resource conflict
C. Interpersonal conflict
C. Interpersonal conflict
A student wants to become an electrician and prefers hands-on training that prepares them for a specific career. Which pathway may be a good option?
A. 4-year university
B. Trade or vocational program
C. Graduate school
B. Trade or vocational program
The Capitol Crawl was a disability rights protest in 1990 where people with disabilities left their mobility devices and crawled up the steps of the U.S. Capitol. What message did this protest help communicate?
A. People with disabilities wanted to avoid using public buildings
B. Physical and societal barriers were preventing people with disabilities from having equal access
C. People with disabilities wanted the government to provide free transportation
C. Ask a co-worker to complete the task for you.
D. Tell your supervisor that you would like to learn how to do the task and ask for him/her to help you.
B. Physical and societal barriers were preventing people with disabilities from having equal access
You find a job that matches your interests and skills, but the job is 45 miles away and requires you to be in the office five days a week. Which factor is most directly related to the distance between your home and workplace?
A. Commute
B. Salary
C. Job benefits
D. They are approachable
A. Commute
What organization provided your Pre-ETS paid internship?
A. Department of Education
B. Career Development Services
C. Center for Educational Advancement (CEA)
C. Center for Educational Advancement (CEA)
You are scheduled to work at 9:00 AM. You wake up at 8:30 AM and realize you are going to be late. Your supervisor has told you that employees are expected to communicate when they will be late.
What is the most appropriate action?
A. Text your coworker and ask them to tell your supervisor
B. Contact your supervisor as soon as possible, explain that you will be late, and follow the workplace's call-out/late policy
C. Arrive at work and explain what happened only if your supervisor asks
B. Contact your supervisor as soon as possible, explain that you will be late, and follow the workplace's call-out/late policy
Which statement correctly compares a community college and a 4-year university?
A. Community colleges only offer trade programs, while universities only offer bachelor's degrees.
B. Community colleges and universities are exactly the same but have different names.
C. Community colleges often offer associate degrees and career programs, while 4-year universities offer bachelor's degrees and may offer graduate programs.
C. Community colleges often offer associate degrees and career programs, while 4-year universities offer bachelor's degrees and may offer graduate programs.
You are at a job interview. The interviewer asks, “Do you have a disability?” What should you know about this question?
A. An employer can ask every applicant about their disability during the interview.
B. An employer generally cannot ask applicants whether they have a disability, but can ask all applicants whether they can perform the essential duties of the job, with or without reasonable accommodation.
C. An employer can ask about your disability if they think you might need an accommodation.
B. An employer generally cannot ask applicants whether they have a disability, but can ask all applicants whether they can perform the essential duties of the job, with or without reasonable accommodation.
Jenny has a job and wants to take a week off for vacation. His employer allows him to take the week off and still receive her regular pay. What is Jenny using?
A. Overtime
B. Paid Time Off (PTO)
C. Tuition Assistance
B. Paid Time Off (PTO)
How many hours is the paid internship, and what is the hourly pay?
A. 100 hours at $15/hour
B. 150 hours at $18/hour
C. 200 hours at $20/hour
B. 150 hours at $18/hour
You finish your assigned tasks early. You still have 45 minutes left in your shift. Your coworkers are busy, but you do not know what else you are allowed to do.
What demonstrates the most workplace readiness?
A. Leave early because your assigned work is finished
B. Use your phone until your shift ends because you have nothing else to do
C. Check your work, then ask your supervisor what else you can work on or if there is another way you can help
C. Check your work, then ask your supervisor what else you can work on or if there is another way you can help
Jordan wants to earn a bachelor's degree but wants to save money and stay closer to home for the first two years. Which pathway could help Jordan reach this goal?
A. Start at a community college and then transfer to a 4-year university
B. Attend a trade school and automatically receive a bachelor's degree
C. Skip college and enroll directly in graduate school
A. Start at a community college and then transfer to a 4-year university
What is a reasonable accommodation? An employee with a disability has difficulty reading printed documents and asks to receive them in a digital format so they can use a screen reader. The employee can still complete the essential duties of the job. Which statement is correct?
A. It may be a reasonable accommodation because the change helps the employee complete the same essential job duties without changing what the job requires.
B. It is not a reasonable accommodation because the employer must provide the exact same tools and methods to every employee.
C. It is not a reasonable accommodation because an accommodation can only be provided before someone is hired.
A. It may be a reasonable accommodation because the change helps the employee complete the same essential job duties without changing what the job requires.
Jasmine is starting her first job. Her employer offers a 401(k) as part of her benefits package. Which statement about a 401(k) is correct?
A. It helps employees save money for the future.
B. It helps pay for doctor and hospital visits.
C. It gives employees extra pay when they work more hours
D. Stay in your current position
A. It helps employees save money for the future.
Which of the following describes the basic requirements to participate in the paid internship program?
A. Be 18 or older, have a driver’s license, and have previous work experience
B. Be enrolled in college and already have a part-time job
C. Be a student, have a documented disability or IEP/504, and be able to participate with appropriate support
C. Be a student, have a documented disability or IEP/504, and be able to participate with appropriate support