Show:
Stress and Burnout
Psychological/
Physiological Self Care
Terms and Concepts
Emotional /Relationship Self Care
Bonus
100
Ms. C is an early career BHCP, single, and highly educated. However, after she was fully oriented as a care partner, her patient load increased and she found herself working long hours. She goes home every day with a headache and backache, she never feels fully rested, and she experiences extreme mood swings. She realizes that she has started withdrawing from her family and friends and found herself frequently overeating. She also began to have a glass or two of wine every night as a way to cope with her stress. The "last straw" for Ms. C was a recent confrontation with a patient leading to a a grievance. No substantial harm came to the patient, but the patient's family called CCA. As a result, Ms. C felt like a professional failure and questioned her decision to become a BHCP.
What is Burnout? "Burnout is the gradual process by which a person, in response to prolonged stress and physical, mental and emotional strain, detaches from work and other meaningful relationships combined with doubts about your competence and the value of your work. The result is lowered productivity, cynicism, confusion...a feeling of being drained, having nothing more to give."
100
Name three aspects of physiological self care
What is sleep, nutrition and exercise? Moving, whether it is through structured sports or exercise, or through entertainment like dancing or going on a hike all account for improved physical well being. What is 1. Make sleep a priority.Say(set cut-off times) 2. Naps: help pick you up and make you work more efficiently, if you plan them right. Naps that are too long or too close to bedtime can interfere with your regular sleep. 3. Make your room cool, quiet and dark 4. Avoid Caffiene at least 3 hours before bedtime. (Consuming caffeine close to bedtime can hurt your sleep, so avoid coffee, tea, soda/pop and chocolate late in the day so you can get to sleep at night.) 5. Establish a bed and wake-time and stick to it, coming as close as you can on the weekends. 6. A consistent sleep schedule will help you feel less tired 7. Don’t eat, drink, or exercise within a few hours of your bedtime.
100
The ability to adapt to stress, adversity, trauma or tragedy.
What is Resiliency? An ability to bounce back from challenging life situations. It's in you!
100
True or False? People who maintain their networks and social systems do better under stress.
What is True? When we are understood, recognized, and affirmed by friends, family members, partners, colleagues, and even strangers, we feel like we belong to a community. A strong social network can improve mood and self esteem.
100
True or False: CCA has an Employee Assistance Program (EAP).
What is True? The CCA EAP is called “Ability Assist.” This is a free and confidential service. For More information speak to your team lead, HR, Pod Lead . We are here to help and support you.
200
The pleasure you derive from being able to do your work. You may feel positively about your colleagues or your ability to contribute to the work setting or even the greater good of society through your work with people who need care
What is Compassion Satisfaction? The flip side to compassion fatigue is compassion satisfaction. You do meaningful, life changing work. You can feel like it is a pleasure to help others through what you do at work.
200
Restores well-being, enhances cognitive functioning and helps protect your health.
What is Sleep? We must aim for at least 7-8 hours each night.
200
Acting the same way towards yourself when you are having a difficult time, fail, or notice something you don’t like about yourself. Instead of just ignoring your pain, you stop to tell yourself “this is really difficult right now,” how can I care for myself in this moment?
What is Self Compassion? Love yourself. Make the commitment to make your life the best it can be.
200
Maintaining healthy, supportive relationships, and ensuring you have diversity in your relationships so that you are not only connected to work people.
What is Relationship Self Care? It is socially healthy to prioritize close relationships with friends or family and children. Attend the special events of your family and friends.
200
After a consult with the Commonwealth Care Alliance EAP team from, Dr. I was encouraged to develop a self care plan, What are the steps in this process?
What is Identify what you value and need as part of your day-to-day life (maintenance self-care) and the strategies you can employ when or if you face a crisis along the way (emergency self-care)? The steps include: 1. Lifestyle Behaviors Assessment 2. Self Care Assessment 3. Maintenance and Emergency self care plan 4. Commit to putting your plan into practice and do it. 5. Share it
300
Name one thing you can do to decrease job burnout (One per team)
What is Manage the stressors that contribute to job burnout. Once you've identified what's fueling your feelings of job burnout, you can make a plan to address the issues? Evaluate your options. Discuss specific concerns with your supervisor. Perhaps you can work together to change expectations or reach compromises or solutions. Is job sharing an option? What about telecommuting or flexing your time? Would it help to establish a mentoring relationship? What are the options for continuing education or professional development? Self evaluation and Attitude Adjustment: Rediscover enjoyable aspects of your work. Recognize co-workers for valuable contributions or a job well-done. Take short breaks throughout the day. Spend time away from work doing things you enjoy? Seek support. Whether you reach out to co-workers, friends or loved ones, support and collaboration might help you cope with job stress and feelings of burnout. If you have access to an employee assistance program (EAP), take advantage of the available services. Assess your interests, skills and passions. An honest assessment can help you decide whether you should consider an alternative job, such as one that's less demanding or one that better matches your interests or core values? Get some exercise. Regular physical activity can help you to better deal with stress. It can also help you get your mind off work and focus on something else? Get some sleep?
300
The basic human ability to be fully present, aware of where we are and what we’re doing, and not overly reactive or overwhelmed by what’s going on around us.
What is Mindfulness? Mindfulness means living in the moment and awakening to your current experience, rather than dwelling on the past or anticipating the future.
300
Taking charge of your health and making quick and accurate healthcare choices. Following a healthy lifestyle to help prevent illness and injuries. It relates to what you do at work and outside of work to look after your holistic well-being so that you can meet your personal and professional commitments.
What is Self Care? Self Care impacts the physical, psychological, and emotional well being of a person as well as our spiritual, professional and relationship aspects. It includes sleeping, eating, exercising and managing stress.
300
What are some dangers in using social networking sites that can affect your social wellness?
What is Once a post is placed on the site it is permanent, even if this was deleted. Emotional outbursts online can damage relationships?
300
As CP you received a TE indicating that your patient was discharged from the hospital a day ago. It is 11 a.m. now and you still have two MDS's scheduled for today; you need to complete notes from yesterday's visit, as well as check emails and jelly beans. You are starting to feel overwhelmed but soon remember the CCA _________ tool. You reviewed it and felt significant relief.
What is the Care Partner Prioritization Tool? Prioritizing daily tasks is key to successful time management. When you prioritize, you make sure actions are established in order of importance or urgency to the welfare or purposes of the organization, patient, or other person at a given time. You accomplish the most important tasks first. Make time management a habit
400
You identify so strongly with work that you lack a reasonable balance between your work life and your personal life You try to be everything to everyone You work in a helping profession, such as health care or counseling You feel you have little or no control over your work Your job is monotonous
What is Risk factors for burnout?
400
God, give me grace to accept with serenity the things that I cannot change, Courage to change the things which I can and the Wisdom to distinguish the one from the other. Living one day at a time, Enjoying one moment at a time.... So that I may be reasonably happy in this life....
What is the Serenity Prayer? Prayer and meditation for a calm and peaceful state, to accept our human limitations and let go when we need too.
400
Meaningful daily Achievement and Enjoyment in each of my four life quadrants: Work, Family, Friends and Self.
What is Work–life Balance? This is a concept including proper prioritizing between "work" (career and ambition) and "lifestyle" (health, pleasure, leisure, family and spiritual development/meditation). Key to WLB are the concepts of Achievement and Enjoyment.
400
1. Practice self disclosure 2. Get to know your personal needs and pursue things and people who nurture those needs 3. Contact and make a specific effort to talk to the people who are supportive in your life 4. Attend a Wellness Forum 5. Join a club or organization that interests you
What is things I can do to improve my social wellness/connectedness?
400
The process of organizing and planning how to divide your time between specific activities.
What is Time Management? Good time management enables you to work smarter – not harder – so that you get more done in less time, even when time is tight and pressures are high. Failing to manage your time damages your effectiveness, causes stress and contributes to burnout. Remember! Good time management requires an important shift in focus from activities to results: being busy isn’t the same as being effective.
500
Two sides of the coin: its that profound privilege and honor of walking in the spaces of people's lives that I find so enriching and yet so challenging...
What is Compassion Fatigue and Compassion Satisfaction? Compassion Satisfaction: The pleasure you derive from being able to do your work. You may feel positively about your colleagues or your ability to contribute to the work setting or even the greater good of society through your work with people who need care.
500
Ms. C starts to pay better attention to her health by eating a balanced diet and finding time for regular exercise, including a twice-weekly yoga class. She starts an informal support group with her peers on her unit, and the number of participants increases as the sessions become more popular. She also visits with the Human Resources staff to ask about workshops in stress management techniques. In addition, Ms. C leads a small group of her peers in approaching their nursing supervisor to discuss their concerns about the quality of patient care and staffing. With time, Ms. C has a renewed sense of purpose at work and has become involved in a multidisciplinary committee that is addressing quality of care. She also has become more active in her personal life, spending more time with friends and family and volunteering as a coach for a youth soccer team. She has scheduled her first vacation in 2 years, planning a 10-day cruise with her best friend, Ms. M.
What is Self Care
500
State experienced by those helping people in distress; it is an extreme state of tension and preoccupation with the suffering of those being helped to the degree that it can create a secondary traumatic stress for the helper.
What is Compassion Fatigue? Compassion Fatigue symptoms are normal displays of stress resulting from the care giving work you perform on a regular basis. While the symptoms are often disruptive, depressive, and irritating, an awareness of the symptoms and their negative effect on your life can lead to positive change, personal transformation, and a new resiliency.
500
Guidelines that you create for yourself, to manage your actions and interactions with other people. They allow you to limit how others behave toward you, and to put safe limits on yourself. They help you choose words and actions that can ensure your well-being no matter what life throws at you.
What is Setting Healthy Boundaries?
500
Senior Management, Pod Leads, Team Leads, Team Members, Education Team, Behavioral Health Team, CSC's,;RRT team.
What is your CCA Support Partners? Please reach out to someone for support in times of need. "Remember It takes a village".