Customers who seem to be disagree,question, or look for an error in almost everything and everybody are ______ customers.
100
performance,coachs, and star athletes.
Team-related factors that affect brand equity include:
100
Read the order back to the customer.
When taking an incoming telephone order, an effective way to make sure the order is correct is to:
200
Sport media
A baseball game broadcast on the radio is an example of?
200
Slow/Methodical
" I think ill wait until Saturday to buy this DVD", is a statement that best characterizes the _______ customer.
200
increased job creation and more consumer spending.
When a professional football expansion team is established in a community, the economic impact might result in:
200
Lose customers
Businesses whose employees regulary make istakes while taking telephone orders are likely to:
300
Mascot and team size
Which of the following is the most important considerations when designing a basketball teams logo?
300
Are suspicious
"I'd like to have that in writing before i purchase anything", is often said by customers who:
300
Inconsistent
Your high school basketball team went to the state championship game last year, but didnt even make the play offs this year. This is an example of __________ sport / event product.
300
Obtaining customers name.
What is often one of the first steps in processing an incoming telephone order?
400
Exclusive
If coca-cola is the only soft drink sponser of your favorite team, Coca-cola is considered a _______ sponser.
400
Domineering/Superior
Making the customer feel important and in charge is a good way to handle which type of difficult customer?
400
Redesign logos.
What do some professional sport teams do to promote renewed interest in a team that is losing support from fans?
500
Discourage counterfeiting activites.
When creating tickets for a sport/ event, organizations often embed special waterarks into the ticket design to:
500
Solutions avaiable within the business's policies.
The action taken by the salesperson in handling customer compliants should be based on the:
500
Government census
A professional soccer league is considering an expansion team in a certain city. What is the best online secondary source to obtain current demographic information about the location?