Customer Service 1
A type of identification used to check if someone is old enough to drink alcohol
Passport or Driver's License
The fastest way to get customer feedback
Talk to the Customer
A technique used to soften dry beans
Soaking (in water)
The country where pasta is thought to have oringinated
Italy
A written summary of your work experience that you take to an interview
Resume
The person known to give you the first impression at a restaurant
Host or Hostess
An easy and fast way to dine and typically involves no servers
Quick-Service or Fast Food
The method we learned for cooking rice
Oven
The two main ingredients in pasta
Flour and Egg
The amount of time you should give your boss before leaving the company
Two Weeks
A way for servers to create a positive first impression
A clean, ironed uniform
The person who assists with the cleaning up and resetting of table in less formal restaurants
Busser
Known as the three parts of a grain
Bran, Endosperm, and Germ
A texture of pasta that means firm to the bite
Al dente
The person responsible for the overall planning, direction, and coordinating of a restaurant
General Manager
Known as recommending additional or different items to a guest
Suggestive Selling
Someone hired by an operation to visit and report on their experiences and impressions
Mystery Shopper
Type of rice used strictly for Risotto
Arborio
Considered to be the most important stage of making pasta
Resting Stage
A collection of samples that showcases a candidate's interests, talents, contributions and studies
Portfolio
This computer sends orders to the kitchen
POS System
The person responsible for the overall management of a formal service restaurant
Maitre d'hotel
Technique for cooking grains in which the food preparer sautes the grain briefly in oil and then simmers it in stock or water
Pilaf
Small dumplings served in Italian cuisine
Gnocchi
Student Aid that everyone one of you should apply for before college
FAFSA