Check It Out
Say What?
First Set of Eyes
Second Set of Eyes
6th Sense
100

These 3 components are required to document at the top of the Notes of a Wire Task Card 

What is
 
1. Your name
2. Date of confirmation
3. Who you contacted?  

100

This is what to say when reaching out to a vendor or client for wire instruction verification 

What is

“Hi, my name is Victoria calling from The Clarius Group. May I speak with Carol? We are sending a wire/ach on behalf of our client, Keith Vernon, and need to verbally confirm the wire/ACH instructions with you. Do you have a moment to go over these now?”

100

Ensure that the verbal authorization is complete and documented within the Wire Task Card, and that all necessary details have been confirmed.  

What is the first step of Wire initiation? 

100

This is the first step a Wire Approver should take when reviewing a wire for approval / release 

What is verify request against supporting documentation?  Some elements:

1. Double check verbal verification was complete. Who was contacted / number used / date and time the call happened
2. What details were verified - refer to Documentation Checklist 

100

This is what you should do when something doesn't feel right in the wire approval process 

What is trust your gut, pause and raise any red flags with another member of the team or your supervisor?

200

These are 3 required pieces of information to document for the Receiving Bank 

What is

1. Receiving Bank #ABA
2. Receiving Bank Name
3. Receiving Bank Address 

200

These are 2 examples of how to verify a phone number for a callback

What is 

1. Confirm with the client 

2. Use your outlook inbox to search for previous emails from the recipient 

3. Check in Athena Research or with Investmetn Team 

4. Verify phone numbers from company website 

200

This is a best practice to avoid duplicate payment for capital calls. 

What is review transaction history? 

200

Last minute changes to banking details, requests marked urgent or asking to bypass procedures, new or unfamiliar vendors, requests coming from non-corporate email domains or unusual writing styles.

What are red flags or signs to watch out for fraud?  

200

These Clarius team members have the authority to grant exceptions or approvals 

Who are Lead Advisors, Directors, or members of the Leadership Team? 

300

These are 3 required pieces of information to document for Beneficiary information in the Wire Task Card 

What is

1. Benee

300

DAILY DOUBLE: This is what you should say if the other party hesitates to retrieve the instructions or participate in completing the verbal verification process, because "you should already have the instructions."

What is

"I know we've sent wires to Commerce Bank in the past, and we have those instructions on file, but I want to triple check that the instructions are still current before we enter on our end."

300

You should always make sure to do this to ensure complete details and instructions are sent in the wire.  

What is check the Notes, Memo, Additional Details? 

300

If something about a wire request seems off - such as urgency, new banking information, typos - you should do this immediately. 

What is escalate the request to another member of the team, or supervisor? 

300

This involves implementing

1. robust security measures
2. maintaining compliance with regulations
3. fostering trust and loyalty with clients
4. continuously striving for operational excellenge through feedback-driven improvements 

What are the components of EFFECTIVE RISK MANAGEMENT? 

400

This is the name of the form saved Athena wire tasks that must always be completed to confirm verbal verification and wire instructions 

What is the Documentation Checklist? 

400

This is what you should always be wary of regarding verbal verfications 

What is 

If the originator of the instructions contacts you directly by phone first. 

400

This is what you should do if you are unsure of how a wire should be entered or if details are missing. 

What is clarify with CM, Advisor, or verbal authorization contact? 

400

These are reasons why an Exception to waive the callback might be warranted

What is

1. client preference 

2. previous awareness of transaction 

3. existing wire instructions on file 

400

DAILY DOUBLE: You should complete this 100% of the time 

What is complete the Documentation Checklist?

500

This is the purpose of the Documentation Checklist

What is 

1. outlines required frields that the Initiator and Approver must verify as part of the wire process 

2. maintains detailed records of the wire tranaction for regulatory and auditing purposes 

500

DEMO - IBAN DISCUSSION LED BY MORGAN


Everyone gets 500 points!

500

DEMO - ESCROW NUCLINO REVIEW LED BY VICTORIA

Everyone gets 500 points!

500

While we are all responsible for our roles in the wire process, these parties are ultimately accountable if the wire is determined to be fraudulent 

Who is the Approver? 

500

This is why we should not skip verification steps, even for a well known client 

What is because even well meaning clients can be victims of fraud!