🧑🏽💻 WORK SCENARIOS
Customer says: “This is taking too long!” What’s your best response?
Apologize + reassure + give timeline
Movie with a big blue line in the center of his head
Avatar
🐱👤🥷
Ninja cat
“Likkle more” means?
See you later
What has hands but can’t clap?
A clock
You don’t know the answer to a ticket. What do you do?
Acknowledge + check resources/escalate
“I am Iron Man” is from which movie?
Iron Man / Avengers
🍕❤️
Love pizza
"Frass"
High
What has a head and a tail but no body?
A coin
Customer sends multiple messages quickly. What should you do?
Stay calm + respond clearly in one message
Movie about toys that come to life
Toy Story
🎤🐝
Singer / Beyoncé (accept either)
Jelly back man
Soft or weak man
The more you take, the more you leave behind. What am I?
Footsteps
You made a mistake on a ticket. What now?
Own it + correct it + inform the customer
Fast & Furious main character?
Dom (Dominic Toretto)
🚗💨
Fast & Furious / speeding car
"Empty bag cyaah tan up."
A hungry person cannot work efficiently
What comes once in a minute, twice in a moment, never in a thousand years?
The letter M
Customer is rude. What’s your approach?
Stay professional + don’t take it personal + de-escalate
Movie about a sinking ship and love story
Titanic
🌧️🏠🎬
Home Alone, Rainy day (creative answers allowed)
Harbour Shark( A bare harbour shark dem)
Someone who wants it all; a glutton. (They're very greedy.)
I have cities but no houses, rivers but no water. What am I?
A map