Communication Protocols
A new PAL Leader Gchats you with a general, non-urgent question. What is the correct communication method they should have used?
What is an Email
Besides your own PAL sessions, you are responsible for supervising and mentoring a cohort of how many new PAL Leaders?
Who are 2-3 new PAL Leaders
When you observe a mentee's session, what is the primary focus of your supervision?
What is a Strength-focused supervision approach, looking for existing and emerging skills and areas for growth
The compensation rate for a Senior PAL Leader
What is $13.50 per hour
You need to send an email to your mentee about a meeting. What must you remember to do on every email to them?
Carbon copy (CC) the PAL email address, pal-ucae@charlotte.edu
How often are you required to meet individually with new PAL Leaders?
What is Bi-weekly
What should you do if you attend a mentee's session and no students show up?
What is asking the mentee to walk you through their plan and materials, and have them complete a self-evaluation
You notice a mentee working on homework with students during a session
What is letting the professional staff know?
You have an emergency and need to notify professional staff immediately. What is the first thing you should do?
Call the main UCAE number at 704-687-7837
After observing a mentee's session, what is one key component you must make sure they complete?
What is a self-evaluation
True or False: Senior PAL Leaders are expected to review and comment on their mentees' planning sheets on a regular basis.
What is False. You are not expected to review and comment on them regularly, but you should look at specific ones before an observation
Senior PAL Leaders are required to complete how many CRLA training workshops?
What is Four?
You are scheduling a bi-weekly one-on-one meeting with your mentee. What is the preferred location for this meeting?
What is on Campus
Or
What is The UCAE
What specific type of communication should be used with professional staff or GAs?
What is Gchat?
Something you must do immediately after observing a mentee's session, besides filling out the form.
What is debrief your mentee on what you noticed, focusing on constructive feedback and sharing the form responses
Besides a new PAL Leader missing their session, what is another significant issue you should report to professional staff?
Who is a PAL Leader who is unprepared or "winging" their session