5 Different Error Messages
Issues Cust Experience
Zigbee
MODES
100

Sensor shows open when window/door is physically closed


no error message


100

Battery died


distance, lifetime of battery or repeater issue


100

 Sensor sending signal to touchscreen


Near end


100

Green/red flashing light >

flash, flash, flash, pause,

flash, flash, flash, pause, etc 


Pairing Mode for Sensor

200

cover is open

Tamper Message


200

Touchscreen is too far

Communication Failure

200

Touchscreen sending signal to sensor


Far End

200

Single light comes on and goes off after 1 second (green/red)


Sensor is Paired and working


300

a sensor is triggered more than once during the siren going off


Swinger Shutdown

300

Battery just needs to be re-seated due to months of inactivity


taken out for 30-60 seconds and put back in


300

signal speed=(255/255) = perfect link


LQI

300

Battery is dead or sensor malfunctioning

No Lights 


400



Low Battery

400

Sensor died/malfunctioned and needs to be replaced


Multiple Error Messages

400

Name for signal strength

RSSI

400

Brand New process allowing agents to walk through with customers pairing a defaulted sensor

PPP (Premise Passphrase Process)

500

Communication Failure


sensor lost connection with touchscreen


500

Sensor is defaulted to pairing mode


combination of comm failure


500

This is the threshold of when issues will appear related to distance


-70, -71, -72


500

minimum distance between sensors

1/4 inch