Nurse Knows Best
It is what required when sending an IL OB patient to L&D, even when not indicated on the KB page.
What is: FYI page to IL OB providers.
What a PACT nurse should do when the clinic staff leaves secure chat without resolving your issue or no response after 5 mins.
What is enter an Origami. Timely reports help identify workflow issues, support staff and promote patient safety.
It's a popup warning when an appointment time has been offered to another patient but not yet scheduled. PACT RN's can bypass the warning and schedule the patient in that slot.
What is a Fast Pass?
It is what PACT nurses should do when completing an encounter for a surgical patient.
What is:
Route encounter to the appropriate pool indicated on the KB page. This is an FYI only.
It is the recommended practice to do a quick review of the anticoagulation flowsheet and to avoid locking up the encounter.
What is:
Hover over the red "W" in the patient's storyboard.
It is what a PACT nurse should do when sending a WI OB patient to L&D.
Refer to the KB instructions. If no FYI page is requested-do not send one.
It's what you should do when the PACT reps note when a VM is not granted.
What is do not leave a VM. Still document your test encounter and attempts.
The person who must be contacted before the appointment can be scheduled and must be present for the visit because they are the patient's legal decision-maker.
What is the court-appointed guardian or power or attorney (POA).
It is the blue box/oval that is present on the EPIC On Call department.
What is a keystone? Rule of thumb " If the blue keystone is there-go there".
It's what you should not do with conversations on secure chat.
What is:
Do not copy and paste. Your documentation may be almost the same as the original message without directly copying.
It's what you must do when you want to downgrade a patient.
What is:
Consult with the provider for any downgrade in dispositions.
This is the timeframe you should communicate to the patient when the disposition recommendation is the ED or 911.
What is "Now"
It is the viewing option a PACT nurse should be in when attempting to schedule a patient in Book IT.
It's the people who should be contacted when the EPIC on Call displays message " No providers are scheduled today".
Who are:
Lead, Charge RN, or Supervisor when a provider's schedule is missing so an "EPIC On-Call Errors and Opportunities" submission can be completed.
It is where the patient's OB's provider is listed and who you should route the encounter to when referencing KB page.
What is:
Episodes tab
What is the "Change Forecast"
It is what a nurse should do when patient calls due to worsening symptoms and attempting to call for a sooner appointment?
What is:
Attempt to triage the patient's symptoms and understand why they are requesting a sooner appointment, especially if symptoms have worsened. Patient may need higher level of care or more urgent evaluation is needed.
It's the visit type you enter when making an ICC/UCC reservation for a patient.
What is:
"On My Way" [9875]
It is the process nurse should use during OH when there is no response after the nurse has completed the outbound call to the CDL and followed the paging escalation steps.
What is:
Nurse should contact the Site Leadership through the Site Leadership Escalation Process
It' what a nurse should do when utilizing the "Dosing Tables" if the child's weight is between two listed weights on the on the dosing table.
What is:
Round down-the lower weight should be used for dosing.
Anna works alongside Care Connect (Home Care) nurses to support patients in the home setting.
Who is:
Hippocratic AI's virtual assistant partner?
It is the appropriate action when receiving a critical lab on a Heme/Onc patient who is currently at the clinic.
What is:
Still need to relay the critical lab to the clinic. We should not assume the clinic is aware because the patient is there. This is to prevent delay in infusions, medications and treatments.
It's where the nurse should transfer a patient for behavioral health appointments.
What is:
PACT does not schedule behavioral health appointments. If a patient needs one, provide the appropriate WI or IL Central Scheduling number from Genesys and warm transfer the call. If an appointment is not available within the disposition timeframe, provide the patient with recommendations for the next appropriate level of care.
If the patient calls after hours, instruct the patient to call the Behavioral Health Scheduling Line during business hours and instruct the patient on the next level of care to seek if an appointment is not available, within the disposition time frame.
It is the clinic/department that requires you to take that extra step to ensure you are reaching the correct on call clinician. The nurse must note the spelling of the last name of the cardiologist the patient sees, go to the EPIC ON Call Provider Team search box using the format: SLM CAR (Clinician's Last Name). Select the appropriate department and page the clinician listed as on call.
What is AMG STLAM CARDIO STE 474?
It is what a nurse should do after documenting his/her paging using the dot phrase "page"
What is:
Delete nurse's last name as well as the provider's call back number, so it is not visible for patient to view.