2.06 Elevator Incidents
Upon arrival, security personnel will verify what?
If people are on board of the elevator. If no contact is made, call ECC to see if they have contact via elevator phone.
*TRIPLE POINTS IF 8 OUT OF 10 ARE ANSWERED*
While on routine patrol, personnel are responsible for doing what?
1. Call in checks of roundings or special areas
2.* Complete scheduled locks/unlocks.
3. Check doors – in unoccupied areas, making sure they are secure.
4. Respond promptly to service calls
5. Bevisible,polite and courteous.
6. Assist staff, visitors, patients and customers.
7. Provide escorts.
8. Look for any safety violations or hazards 9. Challenge all suspicious individuals or unauthorized persons.
10. Document information pertinent to the oncoming shift.
How many family members are allowed in the ED if not at capacity?
One family member. *Clergy is not counted and may visit. Notification should be made to PFC/Charge Nurse
Who should nursing staff notify if the Department of Social Services has arrived, or will be notified concerning a patient.
The Security Supervisor, or Senior Officers if the supervisor is not available.
What are the 8 things/places that security has deemed as Sensitive Areas?
Emergency Departments, Pharmacy's, Brenner Children’s Hospital, Intensive Care Units,Behavioral Health Units, Radiation Sources, Animal Areas and Data Center's
Security personnel will not do what while on scene?
Try to open the doors or extract passengers.
*Only Engineering, Fire Department, and Elevator Company may extract people from the elevator.
When on patrol, what safety hazards should you be aware of?
Persons sleeping on floors
covered smoke detectors/lights
Trip Hazards, Water on the floor etc...
Security Personnel assigned to the ED will direct visitors to who when seeking a temporary visitor badge
The Patient Family Coordinators
Based upon risk, the Security Supervisor will implement additional security measures as appropriate. Additional security measures may include, but are not limited to:
Additional security patrols of the Pediatric Emergency Department.
Posting of a Security Officer in the area of the child's room.
Establishing a secure “perimeter” at all ED exits using available personnel.
Lockdown of the Emergency Department area. Establishing the child as a "No Information Patient."
Distributing printed alerts to staff concerning the case.
Who will conduct searches on patients or their rooms?
Nursing Staff. *Security will standby and assist or answer any questions.
Personnel will attempt to make verbal communication with those in the elevator car(s) and determine?
If immediate assistance is required for anyone in the elevator. Passengers should be advised that assistance is on the way.
When conducting a Fire Watch, how often should you check the area?
Every 4 hours
Security may request persons not remain in treatment areas when nursing staff notifies of what?
The patient requests no family presence,
The accompanying person’s behavior is disruptive
The accompanying person refuses to remain with the assigned patient (wandering about the ED)
Activity in the ED creates crowding
When an ED lockdown is active, etc.
What should the Peds security officer make sure of when a patient is identified as under DSS intervention.
Ensure the patient is a No Information Patient.
Restricted Items” are items that pose a potential risk of harm to self or others and include, but are not limited to what. Name at least 8.
All medications not prescribed by the present care team, illegal drugs, alcohol, and toxic substances;matches, lighters, or other flammable sources; guns, knives, and other items that readily lend themselves to use as weapons.
Engineering personnel are trained to perform extraction in cases where the stalled elevator floor is at what distance?
Less than one foot from the nearest building floor.
*Emergency situations may dictate immediate extraction and with be decided by Supervisor/Engineering on scene.
When checking exterior buildings in your assigned zone, what should you check?
Any perimeter doors to make sure they are locked
If the family member/visitor is non-compliant with the nurse’s request to leave the treatment area, Security Personnel will approach the individual and do what?
Politely ask the visitor to leave. If the visitor remains non-compliant, the visitor will be advised on trespassing and local law enforcement notified.
Who will the Security Supervisor consult with to determine risk factors concerning the patient?
Charge Nurse and DSS personnel
Security Services personnel will notify an on-duty Security Supervisor (Sr. Officer) immediately of any search activity. What should be said to the patient before the search is started?
Why the search is being initiated, and the search policy should be explained before search activity is initiated. Searches should be conducted in a private area (private patient room, exam room, or seclusion room).
What is the maximum time allowed before the Fire Department should be called?
What is 15 minutes from the time was started.
*Security Supervisor may extend or shorten that time based on evolving circumstances.
When patrolling patient care areasin your zone, where should you stop to announce your presence?
At the Nursing Station. Ask staff how are things going. Let them know you're partoling in their area.
How many visitors/family may visit in Peds ED
TWO... This could be change at anytime and is up to nursing staff. NOT SECURITY!
*Remember nursing staff or Charge Nurse dictates visitation within their area. Security is there for safety and assistance.
What are some of the purposes of the Department of Social Services when called to the PEDS ED.
To evaluate care of a minor, to transfer the minor to responsible care providers, Review of security measures will be initiated for a pediatric patient in which there is a custody disputes, abuse or any other circumstance that might increase the risk of abduction or quality of life.
Search of a visitor or family member may only be conducted by consent.
Consent to search will only be requested when the patient care team has reasonable suspicion to believe that the visitor is concealing prohibited/ restricted items. Nursing will not conduct the search of the visitor/non-patient. What should you do if consent if refused or withdrawn?
Stop the search.
The patient care team, in consultation with Security personnel, may prohibit visitation by those persons reasonably suspected of concealing/supplying restricted items. If asked to leave, and the person/s refuse, trespass should be considered.