Septa
This is the year SEPTA was founded.
What is 1964?
The number of digits on a Septa KeyCard.
What is 16 digits?
The type of transfer when transferring a call to Septa Customer Service.
What is a WARM transfer?
The number of trips included on a Weekly Pass.
What is 56?
The hours of operation for Isla Bistro.
What is 8am to 3pm?
The four main networks for travel within Septa.
What are Metro, Buses, Trolley and Regional Rail?
This is the cost to purchase a Septa KeyCard.
What is $4.95?
This section of QA includes full name, address and phone number.
What is verification?
The cost of a one day convenience pass.
What is $6?
This is the address of our building location.
What is 550 Pinetown Road?
A Senior Fare Card is available to individuals that are of this age and older?
What is 65 years?
The length of time a Septa KeyCard is valid from time of purchase.
What is 4 years?
This is the application a CSR will use to receive customer calls.
What is Twilio?
This pass allows travel on Regional Rail to/from all outlying stations to any number of zones on trains that do not go to/though Center City Philadelphia (CCP) stations.
What is Cross County Pass?
This is where smoking is permitted at our location.
SEPTA stands for?
SouthEastern Pennsylvania Transportation Authority
Online, through the APP and at a kiosk are all ways a customer can do this.
What is load a Septa KeyCard?
This service can be used to assist with translation for a non-English speaking customer.
What is Lionbridge?
The number of trips included in a Monthly Pass.
What is 240?
The company that is taking over Septa KeyCard operations.
What is Cubic Transportation Services?
The number of digits of the FVD on the front of a kiosk.
What is four?
The number of riders that can be added when multi-rider is added to a KeyCard.
What is five riders?
During a call, this step helps to ensure customer understanding of discussion.
What is recap?
This pass is valid for anywhere travel on Bus, Metro and Regional Rail to/from any station at all times.
What is the Anywhere Pass?
The suite number for our office.
What is 165?