Insurance
What is the Ivy TIN?
030506747
Where should B-REFS be sent?
FOBP + FOSS
Who is the CEO if Ivy Rehab?
Michael Rucker
What is the North NJ NPI number?
1174577274
What is the Advanced Scheduling and Arrival Rate Best Practice?
Advanced Scheduling - 85% 8am Thursday
Arrival Rate - 95% End of Week
What is the difference between a Deductible and an Out of Pocket Max?
Deductible: Patient pays at 100%
Out of Pocket: Patient pays a portion of cost share, Insurance pays portion of cost share
How do you load your Open Group Clinic tasks?
Clinic code in User box and Location box
What are the 7 Ivy Values?
#OneIvy
#LoveWhatYouDo
#GSD
#IBelong
#Grow
#DoTheRightThing
#ServeOthers
What is the identifier for NJ Horizon IDs?
What is Batch Eligibility reporting used for?
Checking insurance activity
Clover
Where can you find Treatment Suspension alerts?
Lead Tracking Journeys
What is the Ivy Mission?
We inspire and enable people to live life to the fullest!
Name an NJ based Medicaid payor that we are OON with.
Horizon NJ Health
Amerigroup MCAID
Aetna Better Health
Where can you route EOD questions as per the "Where to Send it Guide"?
FOSS
What does QMB stand for and when does it apply?
Qualified Medicare Beneficiary
Medicaid secondary to Medicare
In what tab in RT do you check off auto pay?
P-Payor
Credit Card Tab
How many states is Ivy in?
15 states
What is the J-Code for Aetna?
J0011
What 3 Dashboards should be favorites on RTBI?
Front Office Operations
Weekly Flash Report
Denial Dashboard
What makes an HMO insurance plan unique?
HMO Plans usually require an insurance referral.
What 3 reports should be run weekly on the PC facing side?
Max Benefit Report
Future Appointments Missing Auth Report
Auto Credit Card Payment Report
What year was Ivy Rehab founded?
2003
What is the only WC payor that requires a pre-certification form to be filled out?
NJM
What does AIDET stand for?
A - Acknowledge
I - Introduce
D- Duration
E - Explain
T - Thank