Pros
Cons
People
What it is
100

Employees are more prone to ... because they have felt like they have been heard

Engage and/or work better

100

This potential drawback of servant leadership involves the possibility of leaders being perceived as...  

Weak or indecisive

100

This former CEO of Starbucks is known for embodying principles of servant leadership in his leadership style.

Howard Schultz

100

Servant leadership focuses on the needs and development of...

Team members or employees 

200

True or False; An employee opinion is valued in company decision making

True

200

This problem can arise with servant leadership when leaders spend too much time focusing on individual needs instead of...

The company's goals

200

This civil rights leader is known for his servant leadership approach, focusing on serving the community and advocating for equality for all people of color.

Martin Luther King Jr.

200

In servant leadership, the leader's main goal is to develop this quality in their team, often through mentoring and support which leads to ... for every employee along with the company

Personal growth

300

True or False; Most of the time your employees will value you and try doing their best to support you

True

300

This potential issue with servant leadership involves the risk of ... due to a focus on meeting every individual's needs.

Overpromising and/or underdelivering

300

True or False: Frederick Wallace Smith the former CEO of Starbucks showed great servant leadership skills

False; he is the former CEO of FedEx

300

Servant leadership involves this practice of guiding and developing team members to become more effective and fulfilled, this is called...

Mentoring and/or teaching 

400

True or False; Most employees you bring to the table will end up backstabbing you

False 

400

People may not respect you as much and see you as a pushover which might lead to... 

Being taken advantage of

400

This person is credited with popularizing the concept of servant leadership through his 1970 book, “Servant Leadership.”

Robert K. Greenleaf

400

What is leading by example?

Modeling the behaviors and values they wish to see in their team.