Basics
What do servant leaders like to do for their team?
Help others
What is one feeling a servant leader should understand well?
Empathy
What should a servant leader do if a team member is struggling with a task?
Offer help and support
What is one emotional benefit for employees under a servant leader?
Increased loyalty.
What might servant leaders find difficult when dealing with traditional managers?
Balancing service and authority
True or False: A servant leader wants to be the boss and have all the power
False
What does it mean to be a "good listener"?
Paying attention to what others say without interrupting
If the team is stressed about a deadline, what can a servant leader do to help?
Work alongside them and provide resources to ease the stress.
How does servant leadership improve how a team works together?
By using teamwork and trust
What do some people wrongly assume about servant leadership?
That it's a weak leadership style.
Should a servant leader listen to their team's problems?
Yes
Should a servant leader care about their team’s growth?
Yes
Imagine a team member wants to learn a new skill that could benefit the team. How should a servant leader respond?
Encourage the team member
What positive effect does servant leadership have on a company's culture over time?
Creates a supportive and caring culture
Why might a servant leader's personal preferences be a problem?
They could unfairly favour some people over others.
What’s more important for a servant leader: getting credit or making sure the team succeeds?
Making sure the team succeeds
Name a trait that means doing what’s right, even when it’s hard
Integrity
A project failed, and the team feels discouraged. What should a servant leader do?
Motivate the team.
What happens to employee productivity under servant leadership?
It increases
What challenge might arise for servant leaders in very competitive environments?
Struggling to keep everyone's interests aligned with aggressive goals
Do servant leaders make decisions on their own all the time?
No, they involve their team.
What quality helps servant leaders think about the future?
Vision
The team has an idea for a new project, but it's quite different from usual tasks. What's a servant leader's move?
Listen to the idea, encourage creativity, and evaluate.
Do people usually stay longer in jobs where they are treated well by servant leaders?
Yes, they tend to stay longer.
What happens to servant leadership principles during quick company growth?
They can be hard to maintain.