FOH
How many guests qualify for a large party?
7 or more
What is dragging?
Missing an item
15-45 seconds
What is 10-4?
What comes on a roadkill?
Jack cheese, sautéed mushrooms, and onions
What is the shelf life of our bread?
5 minutes
Where does an herb chicken pryo go?
What do secret shoppers look for?
Servers to hit every point of the story and provide legendary service.
What is GROW?
Guest right of way
How much does a smother cost?
2.29
List each steak temp
Rare - cool red
Medium Rare - warm red
Medium - hot pink
Medium Well - slightly pink
Well - no pink
Where does a catfish pryo go?
Fry
What should you always greet your table with?
Bev naps
What is HEART?
Howdy
Engage
Arrive
Respond
Thanks
What comes on the portobello mushroom chicken?
Jack cheese, portobello mushroom sauce, parsley, and parmesan cheese
What are our core values?
What is FIFO?
Full hands in full hands out
What is the consequence of failing a shop?
2 table section
What do we do for FTG?
When seating, ask if they've been to a Roadhouse or have been to out location. Then fill out clipboard sheet and managers will give them their FTG gift.
How much are our two kickers?
Patron $3
1800 $2
What are ALL the points of the story?
Fresh baked bread, hand cut steaks, made from scratch sides, fall off the bone ribs, legendary margaritas / ice cold beer
If your guest wants double protein in a combo appetizer?
$2 upcharge
Provide two examples of food upselling
YOU BETTER GET IT RIGHT!
What should we be using to check our guests out?
Ziosks!
Sizes of sirloin?
6, 8, 11, 16