Service w/ Heart
Menu Knowledge
Culture
Upsells
SA LOVE/Bar knowledge
100

What is greet time?

15-45 seconds

100

What is Ounces of fried pickles?

7oz- 7 letters in pickles 

100

Our story

What is Fresh baked bread, Hand-cut steaks, Legendary Margaritas, Ice cold beer, Made from scratch sides and salad dressings, Award winning fall off the bone ribs.

100

What is a loaded?

Butter, sour cream, Cheddar cheese, Bacon

100

Ounces in pint & duke, price difference?

What is Pint- 16oz Duke-22oz

1.50 price difference

200

Pivot points of trays/tables?

diagram **

200

What is the BOMB?

Beef tips- Beef, Onions, Mushrooms, Brown Gravy

200

The Mission statement

What is Legendary Food, Legendary Service. 

200

What is smother jack?

Mushrooms, Onions, Jack cheese

200
How to tell if a table is prebussed correctly
What is no large/small ovals on the tables, salad/app bowls cleared off.
300

What is A?

Arrive- App, Salads, Entrees

300

What is our second most flavorful steak?

N.Y Strip

300

What is Core Values?

Passion, Partnership, Integrity, Fun all w/ a purpose.

300

What is N/A bev upsell?

Flavored tea/ Lemonade

300

The SA station is now located

What is Next to family restroom/togo
400

What is R?

Respond- Maintenance/ Service

400

What is ounces of Jr. tender and Boneless wing?

Jr. tender- 4oz Boneless wings- 8oz 

400

A Legendary Uniform consists of?

What is restaurant certified nonslip shoes, dark blue jeans (no rips no frays), txrh shirt tucked in, belt, nametag, hair up, hat if in boh (WALKIE TALKIE FOR SA'S/host)

400

What is margarita upsell?

add a kicker

400

What is ingredients the legend margarita?

Patron Silver, Reposado, Anejo, Sweet & sour w/ a half black salt rim

500

Meaning of 10-4/GROW?

What is Smile/acknowledge at 10 ft, Greet at 4ft. Its how we make them feel. 

GROW=Guest Right of Way

500

What is Ribeye steak sizes? 

12oz, 14oz, 16oz, 20oz Bone in 

500

FTG meaning, why are they important, the procedure when you have one

What is First Time Guest, wowing our first timers brings them back again for another legendary experience!

write on clipboard tbl number, time they sat, tell a manager!

500

An order of Vodka cran

What is asking about double, and/or better liquor
500

What is upsell kicker brands?

Patron Silver, 1800 Reposado