Account
I was told an email was sent to me to claim my funds from WestJet, but the email is no longer working. Can you please help me to claim my funds?
Account activation
Oh! I did not make any of those purchases, how can I recover my money?
Dispute
I have not received the transfer on my bank account, it is usually processed within minutes, but not yet. Please help me out what is going on?
Trace/Recall Inquiry
Hi! I was trying to check my balance over the phone, but I don't have a card. I received an email that I got a payment, and I want to review the total. Can you please help me with that?
Account/Card Balance Inquiry
I have forgotten my password I have reset it several times, but every time I'm trying to use that new password, I have an error 104. Not sure what is going on.
IP lock
I was traying to login but is not accepting my password and now my account is locked. Can you please review?
Account Login
I was trying to activate my card, but I'm having issues with it.
Card activation
I’m having issues requesting a new card for my Young Living portal because the address on file has not yet been updated. Can you please update it?
Profile/Account Update
My card is close to expiring. Can you please help me with the replacement? I cannot log in to my account to make the request at the moment.
Card Request
I'm wanting to file my taxes but can't find my 1099 on my R+F payday account. Can you help me?
Commission/Product Inquiry
I transferred my funds, and I received less than the expected amount. Can you explain to me what are these fees about?
Fees Inquiry
I have never used the card and now I encountered a $1.00 USD transaction that I don't recognize, please disable this card, I don't want to file a dispute for 1 USD.
PFraud - Card Compromised
I received a refund from Asurion and I'm having problems claiming it and getting it transferred to my Venmo account.
Tier 2 Merchant
I was told I should receive an activation email to access my commissions, but I have not, can you please review what is going on?
Email on file: rustybreak66@gmail.con
Account Update
I have a friend looking to reach you out, but she is not available during your Service hours, is there any other way to reach you out?
General Inquiry
Customer is unable to verify the account during the interaction and hung up mid verification.
Unable to locate/verify
I'm at the store and I'm unable to use the card, what is going on? The card does not expire until 2026, I haven't used the card in a while, and everything looks correct in my history.
Card Status Change
I got this card from a clinical trial a while ago, the card just expired, and I need a replacement I still have some balance available.
IIC-Replacement/Unassigned
I received an email that a transfer was processed on my account, but when I checked the bank account details, the account does not belong to me and my account has been removed. I just updated my security questions and passwords.
ATO
I transferred my funds from my Herbalife card to my bank account, but the transfer was declined and now I cannot see the funds back on my card. Can you please review?
Funds are stuck on the "available balance"
Card Load / Unload
Payee has to complete the KYP verification and asks What information needs to be verified and how long does it take?
CIP Inquiry
I'm looking to pay for my meal, but the card is getting rejected, even if I have enough funds to make this payment. The meal was for $20, and I have $20.99. Can you check what is going on?
Transaction Inquiry
I have already added my bank account on file, but the funds are just sitting there on the account, I was told the funds would be automatically transferred to my bank account. Can you review what is going on?
Transfer Method Inquiry
Where can I find my 1099 for the year 2024?
Tax Services
Good day I was double charge for the Monthly fee. I can see two different chargers of $5.00 for the same month under the same day. I need that extra charge to be returned.
Refund Request