Zoom
What is Single Sign On? or What is SSO?
The name of the desktop Mainframe application
What is TN3230?
What is self register?
Method in which someone shares files on UTBox
What is their EID?
The network that Current Affiliates of the University should be using
What is UTexas Network?
Who is Sophie?
Entitlement a user needs to have in order to access Mainframe
What is DPU?
An outline of a course that a professor can create to prepare for the semester
What is a sandbox?
Students have to follow this when they change their account to an employee on in Qualtrics
What is Web Accessibility requirements?
The number of devices someone can register to IOT?
What is 1 wired and 1 wireless device?
Tier 2 reps who are providing Webinar licenses?
Who is Robbie and Vang?
Tier 2 rep who provides most assistance with Mainframe
Who is Kim?
Person who provides UTLearn and Canvas support
Who is Matthew House?
Point of contact for Qualtrics support
Who is Thomas Pearce?
Tier 2 rep. who provides most assistance with Networking?
Who is Mike Arendt?
Zoom change needing to happen May 30
What is the Zoom Desktop Application Update?
Documents turned into PDFs within Mainframe so we don't have a large stack of papers
What is Green output?
Proof needed for completion of EEO, Sexual Misconduct, and Intro to Compliance
What is 2 or more views?
Action in which someone has access to a sub folder, within another sub folder, but not the main folder.
What is waterfall permissions?
Tab used to see if someone is connected to the VPN?
What is User Look Up?
Escalate Tickets about the Zoom Management tool to this team
Who is Tier 2?
This Short Description for a ticket means they are trying to get....New user ( DBAMD ) added to *DPUSER ( PROD )
What is a DPUSER Account?
What is escalate to Tier 2?
Former Employee needs access to Box files, we need to get in contact with...for permission
Who is their former supervisor?
User is not able to connect to UTexas network, date and time are right, eid is eligible, eid is not disabled, able to connect to other networks, no other device in department is having issues, and email from ISO.
What is a Mac Quarantine?