Accounts
The account a Branch President has
What is an MTC Google Account?
What KB stands for
What is the knowledge base?
The IMTCs that have pilot programs in Canvas
What is Brazil and Mexico MTCs?
*There also could be some more IMTCs joining soon
The WIFI we use when printing an ID card
What is Eduroam?
The names of the district presidents at the MTC
Who is no one?
The Outlook username for an AD employee
What is NetID@mtc.byu.edu?
The ticket you create when someone needs more access on their ID card
What is an ACAT ID Card ticket?
The contact methods we use for 2-step verification
What is chat, text, call or in-person?
Three places we can find contact information
What is BYU Person Directory, Google Admin, Directories in Ecclesiastical Portal, and Intranet directories?
The co-directors of technology
Who is Randy Robertson and Sam Robinson?
The person who is contacted from the employee supervisor when a BYU Employee needs a MTC Google Account
Who is Heather Petersen?
What to do if there is no KB page about resolution steps that are commonly used
What is mark 'Missing KA' when closing?
The steps we take to help a senior missionary who comes up wanting help making a group on Gmail to send emails home
What is help them for 5 mins then direct them to a younger missionary or future mission technology specialist?
The location of Zoom recordings on MTC Tools
What is searching the employees name and selecting the Zoom Recordings tab?
The place where Scott served his mission
What is Scotland?
The accounts IMTC employees have
What is Church Account Outlook, MTC Google Account with Gmail?
Where is the BYU ID card center?
How and who do we contact when a TV is not turning off after many restarts
The steps we take to troubleshoot Acuity
What is we do not support Acuity, have them contact the training desk?
The country Vanisha is from and how to spell it
What is Mauritius (M-a-u-r-i-t-i-u-s)?
The process for how an automatic account is created
What is hired through BYU HR in Peoplesoft?
The two things does an employee need to get VPN access
What is an MTC issued device and department director approval?
The person an employee should contact if they need access to hiring tools
Who is their manager, who then contacts Taylor Godfrey?
The steps an employee takes to login to an AD account for the first time.
What is Dennis's real first name?
What is Craig?