Service Legends

Maintenance

100

How many opportunity maintenances do we need to run every day to hit our goal?

12

200

What is the name of the tab you navigate to to find an outbound list to schedule maintenances?

Follow Up > Recurring Service Events

300

What is the cost of an electrical evaluation/ maintenance?

$149+tax

400

What is the difference between Annual AC System ( C ) and Annual AC System ( F )

Continual Membership - Set to renew automatically

Fixed Membership - Sent to expire automatically

500

How much money does a client save by signing up for the club membership on a tune up for both the ac and furnace? 

A full tune up is $149 x 2 = $298 

The superhero club is $275

$298 - $275 = $23 + tax

By signing up for the club the client has access to more benefits and an automatic discount of $23 if they plant to service the full system

HVAC

100

Name one of our opportunity / Senior technicians?

Staaci 

Bryan 

Matt Silzer

Steven

200

How old is an opportunity HVAC system?

12+ years old

300

What is the difference between a safety inspection and a tune up?

Safety Inspections are $89 and Tune ups are $149

Safety Inspections do not include the full cleaning of the system.

400

What is the current promo we are running for people that live in the city of Waukee?

$50 off any service for residents of Waukee

500

What is another word for compressor saver?

Easy Start

Plumbing

100

How many plumbers do we have working at service legends?

8

200

What is the cost of a plumbing maintenance for a non member?

$149+tax

300

How old is a water heater opportunity ?

9+ years old

400

What job type does call point use for a diagnostic plumbing job?

CP_RepairPlumbing

500

Tell me three things we look at when completing the plumbing evaluation

Waste and water pipes

Sump Pump 

Hardness and Nitrate Levels

Flush water heater

Electrical

100

What is the first and last name of one of our electricians

Alaric Ahlers

Chance McCormick

200

How many electricians work at service legends?

2 

Chance and Alaric

300

What is the job type for an outlet that is no longer working?

E- Diagnostic Fixture

400

Name 2 things the electricians look at during the electrical maintenance/evaluation appointment?

Smoke Detectors

Outlets

Breakers

Circuits

Light Fixtures

GFI'S

500

Is there a service fee for us to come out to quote for an electrical car charger? 

No   Sales - Electrical ReWire

Service Legends

100

What do we call our truck stocked with 100s of parts?

Warehouse on Wheels 

200

Who is the electrical manager?

Jeff Fazio

300

Name one of the Service Legends Core Values

Enthusiastic Attitude 

Integrity

Serving Heart

Open Honest Communications

Teamwork

400

What type of sales call do we charge the $99 service fee for?

Sales - Duct Modification Estimate

500

What is Service Legend's purpose?

Improving Lives