Pricing Fairness
Adds Promo
Pick One
NPS
Seconds That Count
100

Use this word instead of the word increase.


What is adjustment.

100

Placing 5 Cherry Zeps or 5 Boxes of wipes will help you hit this portion of the contest.

What is Program Max.

100

Renewing this many contracts per week will get you to your goal.

What is One

100

Receiving this score would be considered a passive score.

What is 7 or 8.

100

When servicing your customer, doing this means that you did not perform Seconds That Count first step.

What is Not Talking to Customer

200

This is the length of time that Pricing Fairness will provide you a Rate Lock.

What is 12 months.

200

Using this technique to gain placements will increase your closing ratio versus asking alone.

What is Sampling

200

Using this technique will help get your easier contracts signed first.

What is Low Hanging Fruit

200

NPS stands for this

What is Net Promoter Score

200

During seconds that count these two pieces of information should be given to the customer to reinforce what is coming and going.

What is Delivery Summary and Pick Up Receipt

300

Clean Air, Clean Water, Safe Fleet and Driver Certifications make up this cost area.

What are Compliance Costs.

300

Meeting or exceeding this amount of growth will earn you the maximum payout of $1500.

What is $300.

300

When in need of a new agreement with same pricing these Partners can print them on the fly for you.

Who is Miguel and Liz

300

The question asked to your customers that you will be graded on is this.

What is How likely are you to recommend Cintas to a friend or colleague.

300

Doing this final step in seconds that count, these are the last words your customer will hear come out of your mouth.

What is Thank you for your business

400

These costs have risen over 19.6% over the past fiscal year.

What are Fleet Maintenance Cost.

400

This Solvent Based Formulation dissolves industrial soils, Grease, Tar, Carbon, Asphalt, Inks, Resins, Paints and Adhesives.

What is Cherry Zep.

400

The Standard Cintas contract is written for this length of time.  Anything shorter costs you money.

What is 60 months.

400

These are the only two scores that help the location increase our score, anything less and we are still in the toilet.

What is 9 and 10

400

Getting to know your customer on a personal level and discussing each others weekends builds this type of trust.

What is emotional

500

With $8 being the current average weekly charge for this garment, less than $10 per week gets our customers 5 Changes of Retail Inspired work wear, Delivered, Picked Up, Laundered, and Repair/Replaced.

What is 935/945 or 905.

500

Performing well in the final adds promo of the fiscal year will do what for this location.

What is Kick Off Next Year

500

When approaching customers for a renewal, these are the three Partners responsible for the contract renewals.

Who is SSR/SS/SM

500

Achieving this percentage will ensure that our location hits the corporate standard.

What is 40%

500

Successfully executing a quality seconds that count with your customer prior to exiting the premises will help you in all these areas.

What are Contract Renewals/NPS/Pricing Fairness/Adds Promo