Maturity
Proactive task of identifying, analyzing and improving upon existing processes within an organization for optimization.
What is "Process Improvement"
The SN 2 project is using this methodology. It requiries iterative development, where requirements and solutions evolve through collaboration between self-organizing cross-functional teams.
What is "agile" methodology?
Intake process used to support not only waterfall methodology, but now makes supporting design of smaller portions of a larger design.
What is design iteration?
TS submit this to request a change to an application on their own, without a PDL.
What is Modify an application?
Capacity Reservation & Acquisition, Server Build and Network flows going live July 2018
What is Work stream 2?
Continue to participate in the Service Now initiative to consolidate and move from desperate tools to one tool. Continuous Improvement committees of PDL Playbook, Master Project Plan, Onboarding and Training, Financial Management, Process Improvement, Methodology, and TS Education each have 2018 objectives to guide the practice to increased levels of maturity.
What is "PDL Maturity Goals?"
The following things are examples of "..."
• Adding new servers (Physical, Virtual, VMC, Cloud)
• Creating new instances of Middleware containers (WAS, JBOSS, NodeJS, Tomcat IIS, IHS, EWS etc)
• Creating new instances of Database instances or schema
• Making changes that impact original defined Non-Functional Requirements or infrastructure design points
• Application changes impact capacity or performance
• Deploying new application services or API's
• Changes are required for shared platforms (ie Object Grid, Shared DB, Z/OS Connect).
• Decommissioning applications or servers or related components
What is "You know you are a project when…"
These two governance gates are currently on sharepoint and with the roll put of ServiceNow 2 will moved into the tool minimizing information that needs to be re-entered manually.
What is DER and IBOM QA?
The following things are examples of ....
• Only changing existing business application code or configuration
• There are no new or changed infrastructure components
• There are no impacts to design, capacity, or performance for application being changed or other applications being accessed during transactional flows
What is "You know you are modify an application when.."
Enterprise-wide, self serve end to end workflow inclusive of full integration between all workflows currently not available in Rivermine. This will audit controls and easy triggering of various resource tasks all 5 of these network areas.
what are:
1) DNS/Load Balance
2) Back Office/Data Centre
3) TD Securities
4) Retail
5) Firewall
Characterized with more detailed measures, both qualitative and quantitative, full documentation, integration targeting a level3-4 of maturity across the organization in these 4 COBIT areas.
What is people, process, tools and governance?
The future is designed in with full end to end process integration. Think about a service-oriented architecture (SOA). The new "To Be state" can ring any process at any time.
What is a "callable module"?
We now have full trace-ability for this item throughout all infrastructure solutions and it is added to DER governance ticket
What is TS approval?
Significant improvement on visibility into status of tickets reducing the need to "Quarterback" tickets to prevent delays.
Teams are engaged at various points in the project not always at the start with a great deal of the tasks for upstream/downstream teams being sent manually.
what is auto-generated tasks triggering?
Too many tools exist; inconsistent data between tools, tool integration required; Better reporting required from single source of the truth
What is "Improving Tool Maturity" or "Tool Pain Point"?
Key new application enabling consistent cost estimations and fully integrated with the IBOM and ETS Service Catalog
What is "estimation calculator"?
These is used to be "per project" causing difficulties when there are multiple iterations etc. and now there will be one per DER visit/DER ID
What is pipeline ID?
Workflow and approvals are captured within ServiceNow for Tech writer handovers which in turn allows for key controls and audit-ability.
What is the new ASDP handover process?
(( # of windows Physical/virtual Servers * Standard Hrs per server = 8.65) + ( # of Linux Physical/virtual Servers * Standard Hrs per server = 8.35) )* resource rate
What is the physical/virtual (Windows and Linux) build P*Q formula?