Show:
Systems
Production search
Job types
Products
Where Am I ?
100
I am used to create service on home improvement products
What is APC Production?
100
Not commonly used as a search method as it is frequently mis spelled and could give false search
What is street name?
100
Could be in Florida but this stands for Front Line.
What is FL?
100
This does not mean a driveway for Santa or his reindeer..
What is a roof over?
100
This tab of production contains the customer address.
What is the customer info tab?
200
Used by Hvac Tech Spec to set up service for customers with with no heat or air
Ciboodle
200
What is the easiest search method?
What is customer phone number?
200
Not University of Michigan but another meaning for UM.
What is Under Minimum?
200
The information needed for ordering for windows is located here.
Where is the sash track?
200
To find out when the customer last called in to the office, we would go here..
What is The comments/warnings tab?
300
Can be used to research customer informaiton on older jobs.
What is HMS?
300
If you use me, you will get many orders from across the country with customers that most likely are not related.
What is search by name?
300
FI
Furnished and installed
300
Service is done for this product but a Service solutions coordinator does not open it.
What is roofing?
300
To find out information about the service work order, you would go here.
What is the service tab of production?
400
This is where you go to find out if you approved for vacation time.
What is empower?
400
If you wanted to see all the services behing handled by a district office, you would search by me.
What is search by office?
400
Sold furnished and installed
What is SFI?
400
Hvac within 1 year past install is serviced through this department.
What is HISS?
400
A list of the services a customer has had or has pending can be found here in APC production
Where is the Job search screen?
500
Can be used to access multiple links for information. Also , a quick reference for product knowledge.
What is CSI?
500
If customer does not know what phone number they had when the product was purchased, what would be the next method you should try?
What is house number and Zip code?
500
A job listed for a fellow teammate would have this code.
What is E?
500
This product is not sold alone any longer but it is serviced alone.
What is flooring?
500
If this tab is not filled out completely when creating a service, the customer may be left in limbo as no one will see the request.
What is the service tab?