Service Values
What service value talks about having the opportunity to learn and grow?
Service Value 8- I have the opportunity to continuously learn and grow
What Anniversary year is the Hotel celebrating this year?
35th year Anniversary
What is service value #2?
I am always responsive to the expressed and unexpressed wishes and needs of our guests.
What is Service Value #1
I build strong relationships and create Ritz-Carlton guests for life
How many guestrooms does the hotel have
398
What service value speaks to immediately resolving guests problems?
Service value 6- I own and immediately resolve guest problems.
This service value states I am proud, but what are you proud of?
Service Value 10- I am proud of my professional appearance, language and behavior
What is the Hotel Scenography?
Virginia through the Seasons
I am involved in the planning of the work that affects me.
What is service value #12?
I am responsible for uncompromising levels of cleanliness and creating a safe and accident-free environment.
What is the name of the Flower printed on 6th Floor Meeting space carpet.
Hint: It's the official State of Virginia Flower.
What is service value #5?
I continuously seek opportunities to innovate and improve The Ritz-Carlton experience.
Which service value talks about Privacy & Security?
Service Value # 11
What does the acronym ACE stand for? When recommending a restaurant to a guest.
A - Atmosphere
C- Cuisine
E- Expert fact
What is the updated service value that talks about The Ritz-Carlton Community Footprints.
Service Value #4: I my role in Championing The Ritz-Carlton Community Footprints.