ServiceChannel History
When was ServiceChannel Founded?
1999
What is the most common primary trade on ServiceChannel platform across all clients?
General Repairs #1, Kitchen Equipment #2
Why are Facilities Management conventions/conferences so important?
What does SaaS stand for?
Software as a Service
Who was ServiceChannel's CEO from 2015-2021
Tom Buiocchi
When we reference "Core Trade(s)"- what does that mean?
Trades that are considered absolutely essential and/or most common for business operations. Ex: HVAC, Plumbing, Electrical, etc.
What is RFMA?
Restaurant Facilities Management Association annual conference
What does CMMS software stand for?
computerized maintenance management system
What was the purchase price of the Fortive acquisition
approximately $1.2 billion cash
What are the most common Planned Maintenance trades clients' request?
HVAC/REF, Fire/Life/Safety, Janitorial, Pest Control, Landscaping, Window Cleaning, Snow Removal
What are the top Facilities Management conferences in the US?
Allows users access to software applications that run on shared computing resources via the Internet.
What year did the ServiceChannel mobile app first become available for Apple/Android phones?
August 17, 2015 – ServiceChannel today launched a new version of its mobile app that enables its customers to create, search, assign and resolve repair and maintenance service orders more quickly and more efficiently using mobile devices such as iOS and Android smartphones and tablets.
Which trade has seen the biggest increase in facilities spend over the last 2 years?
Janitorial - 20% increase since 2019
Which ServiceChannel employee also sits on the Board of Connex?
Siddarth (Sid) Shetty
What makes ServiceChannel such an impactful solution in the Facilities Management industry?
Integrating technology into facility services allows clients to measure performance, manage spend/budgets, identify trends, and automate WO dispatch by way of increased visibility, reporting, and analysis. * All of which can help to lower operational expenses and reallocate time saved *
What is the (exact) address of ServiceChannel HQ?
6210 Stoneridge Mall Road
Suite 450
Pleasanton, CA 94588
Which trade is responsible for the highest WO volume on ServiceChannel platform across all clients?
Janitorial #1, HVAC #2
Explain the concept of our "Marketplace".
Our Marketplace is a convenient portal/online platform that connects providers (sellers) and clients (buyers). We provide the opportunity for clients to search for new providers, and providers to gain new business.
Can you name some Facilities Management technology trends?