A
What is Service?
Service is what a Host provides the guest/s during a trip, adventure or an experience.
Give an example of a Service?
Personal Chef, Hairdressers/Hairstylists, etc.
How many experiences can an Experience Host accommodate per confirmed booking?
A) 10
B) 18
C) The number does not exist
C because the number is 20
I am a Home Host, however the food that was order by my friend were supposed to be delivered to my house did not arrive on time for the Art Class student's lunch break. Will I get penalized?
No, it is the Art Teacher, a.k.a Service Host's responsibility to make sure that prepared meals are always available.
What is an Experience?
Experience is the list of activities to be done by the guest/s during a trip or an adventure.
I want to become an Experience Host, what are some of the requirements that I need to submit?
Qualifications, What the guest will do, What you offer, etc....
What are the Host Ground Rules?
Accuracy, Preparedness & Respect for Property
My upcoming reservation will start at 11 am on May 2, 2025 but I want to cancel it because I changed my plans. It is 12 noon now. Do I get a full refund?
No, it is outside the 72 hours cancellation policy
Who validates my listing application?
Evident
Michelin Star Chef
Once you receive sufficient evidence of a Host violating the Host Ground Rules, what will you do next?
CBH the reservation then processes a full refund for guest from Host payout
What are type of Hosts can we consider when assisting Service or Experience cases?
Home Host, Service Host & Experience Host
What are the levels of severity for discovered issues?
Severe, Moderate & Minor
What type of Host is Landlord?
Home Host
Who vets my professional background?
Scaled Ops Team
As a Host, am I able to accept or prohibit any service or experience as I wish?
No, I need to contact Airbnb for assistance
I want to remove one of my cousins in the list of attendees for our trip, can I do that?
Yes, you can also visit the link: https://www.airbnb.com/help/article/3152
How long does the verification process of my listing creation takes?
8 weeks
I want to become a Service Host, what are the requirement/s?
I need to be an experienced professional for 2 years in my chosen field or expertise.
How many categories are there for Experiences?
18
I booked the experience to be held in Massachusetts by mistake, and I am a citizen of Orinoco. Will I get a full refund?
Yes, since your cancellation request is covered under the Right of Regret Policy of Columbia.
We are a public group and we have a maximum number of _______ guests to be included in our booking.
200
Give an example of an Experience.
Cooking Class, Massage Therapy, etc.
How many categories are there for Services?
10