Investor Claims
What are our top two losses found during the review fore liquidation?
What are property preservation advances and inspections?
Quotes generated for loans in active foreclosure are good for how many days?
What is 10 days?
What is the incentive received for FHA claim? Hint: between $100-$600
What is $500?
Which step in the UAT process involves identifying and reporting bugs found during testing?
What is Test Execution?
These 3 team members work remotely to create system solutions for our teams.
Who is Jeremy Phillips-Diggs, Ashley Isberg, and Justin Rhee?
This type of claim is filed when a client will be retaining the property.
What is retention?
Name two of the three leaders in our vertical who previously worked on our Invoice & Quote team.
Who is John Hubbarth, Bill Dann, and/or Monica Verdonk?
This system is used to file non-retention FHA Claims.
What is BKC? (Black Knight Claims)
Who does UAT support?
Who is all of Servicing?
What does RPA stand for?
What is Robotic Process Automation?
Name one of the 4 sites this team uses to file claims.
What is PAID, Property 360, Valerie or Linc?
Vendors/firms have how many days to submit an invoice when a loan is part of a Servicing Release Transfer?
What is 14 days?
This is the process of categorizing losses after a claim is filed.
What is Liquidation?
Our Vendor Oversight team summarizes critical vendor performance quarterly in this document.
What is Scorecard?
All support requests for System Oversight are submitted through which team?
What is RBI?
How many different types of claims does this team file? Hint: its a number between 10-15
What is 11?
This tool in Invoicing allows a designated team member to approve large groups of invoices with the same approval guidelines.
What is Mass Approver?
What is the name of FHA Claims' 3rd Party Auditor?
What/who is Situs?
RPF refers to the process of working with our Procurement team to engage the industry on new products and services. What does RFP stand for?
What is Request For Proposal?
The system known as D7 is owned by what company?
What is ICE?
This type of claim is filed when the client is not going to retain the property.
What is non-retention?
This is an alert added to a specific loan number in Invoicing to call out priority information related to invoice approvals.
This score measures accuracy on FHA Claims?
What is Quality Score?
UAT will be inputting test plans and creating job aids for integration of what new automation platform?
What is UiPath?
What is: Luna, Director 7, BKFC, Invoicing, Customer Service, Logic Library, BKC, RPAs