FIRE
WATER
MOLD
PPE
DOCUMENTATION
100

This item should be checked monthly and replaced at least every 10 years to help prevent fire-related injuries.

What is a smoke detector?

100

This is the first thing SERVPRO does when responding to a water loss.

What is assess the damage (or inspect the site)?

100

Mold spores need moisture, organic material, and this condition to grow.

What is the right temperature (or warmth)?

100

This piece of PPE protects your lungs from harmful particles, spores, and contaminants.

What is a respirator (or mask)?

100

SERVPRO techs use this app to capture job details, photos, and daily notes.

What is DryBook (or the DryBook Mobile App)?

200

After a fire, SERVPRO uses this method to remove smoky odors from the air.

What is thermal fogging or ozone treatment?

200

SERVPRO uses these machines to speed up evaporation during water mitigation.

What are air movers?

200

This type of mold is commonly black and often cited in news stories.

What is Stachybotrys (or black mold)?

200

These are worn to prevent contamination of clothing and skin during mold or biohazard jobs.

What are coveralls (or Tyvek suits)?

200

This type of documentation is required every day work is performed on-site.

What is a daily job diary (or daily log)?

300

This common kitchen appliance is one of the leading causes of home fires.

What is a stove or range?

300

This category of water, also called "black water," contains contaminants and is considered dangerous.

What is Category 3 water?

300

SERVPRO uses this type of equipment to help contain mold spores during remediation.

What is an air scrubber or negative air machine?

300

These items protect the eyes from splashes during chemical or water extraction work.

What are safety goggles?

300

This visual form of documentation is essential for proving pre-existing conditions and validating work completed.

What are job photos?

400

This SERVPRO process involves cleaning ceilings, walls, and other surfaces to remove soot after fire damage.

What is fire restoration or soot cleaning?

400

If left untreated, this secondary issue can start forming within 24-48 hours after water damage.

What is mold?

400

When you suspect mold, SERVPRO advises you not to do this before professionals assess the area.

What is disturb or spray it with bleach?

400

You should always do this before putting on and after removing PPE.

What is wash your hands (or sanitize)?

400

Before starting work, this must be signed by the customer to authorize services.

What is the Authorization to Perform Services (or Work Authorization)?

500

If you see this kind of fire extinguisher in a commercial kitchen, it's there to handle grease fires.

What is a Class K fire extinguisher?

500

This tool tells us how much moisture is hiding behind walls and under floors.

What is a moisture meter (or hygrometer)?

500

This U.S. government agency states that mold can cause health effects and should be cleaned promptly.

What is the EPA (Environmental Protection Agency)?

500

This type of PPE must be fitted to the employee to ensure a proper seal.

What is a half-face or full-face respirator?

500

This kind of documentation tracks the moisture levels in materials throughout the drying process.

What is a moisture map or drying log?