Anytime, Anywhere
Name two ways that remote work can be a win-win.
Increased productivity, fewer quality defects in outputs, lower absenteeism, higher profitability for companies, higher engagement levels with remote workers, reduction in turnover when remote work arrangements offered
How many hybrid work principles are outlined in the Santander framework?
10 principles
A team with no fixed base and full flexibility is called this.
Nomad team
According to Daniel Strode, hybrid work is not a simple policy change but this broader kind of transformation.
A reengineering of how we work
This principle reminds us that FlexiWorking is not static and can evolve over time.
“FlexiWorking Evolves”
Name one dilemma falling under "uncertainty is normal"
Rigidity vs. flexibility, control vs autonomy, certainty vs speed, process vs spontaneity
This term refers to a workplace where employees operate in a mix of physical and digital environments, across varied schedules and sometimes geographies.
Distributed team
What percentage of colleagues at Santander identified a need for FlexiWorking?
97%
Mental resilience includes...
Freedom, fear, anxiety, and confusion
These are encouraged as part of hybrid work principles to support well-being and prevent burnout.
Digital detoxes
This principle recognizes that FlexiWorking isn't just about location or schedule—it must be tailored to role, individual, and business needs, making one-size-fits-all approaches ineffective.
FlexiWorking Comes in Many Forms
Complete the sentence from the slide: “Uncertainty is _____ and resilience is _____.”
“Uncertainty is normal and resilience is critical"
According to the hybrid work principles, this element must remain the top priority regardless of where work is performed.
Customer service
Name 5 Flexiwork Principles
Available to all, digital detoxes are encouraged, fairness is essential, flexiwork comes in many forms, flexiwork evolves, job design is key, shared responsibility and respect, managing performance requires consideration, or trust, transparency, and constant communication
Name all 4 types of resilience that distributed teams must develop.
Physical resilience, mental resilience, cultural resilience, and technological resilience.