Accounts Receivable Screens
A/R transaction History
What is 01-04?
Total balance by category
What is 01-01?
311
What is Elizabeth City?
NC/SC Res Due date for Cycle 14
What is 12/22/2023?
MO99
What is a order for a 24hr Door Tag?
A/R Readable transaction History
What is 01-34?
Charge off Information
What is 01-12?
Nashville (Hartsville)
What is 174?
Next read date for cycle 17
What is 12/21/2023?
This indicates when we: Mail customer bills, Consider accounts to be past due, Collect and post customers’ automatic payments (bank drafts), and Read meters
What is the Cycle of Operations?
A/R Total by Category
What is 01-01/
Credit/Collection Information
What is 01-19?
Hickory
What is 111?
Activity on 1/5/2023
What is a Skip day?
Specialist use this to access all customer accounts, respond to customer inquiries, review customer payment history and process gas service requests.
What is S2K?
Process a DFAC
What is 13-19/
Account Notes
What is 01-20?
21
What is Greensboro?
Bill date for cycle 21
What is 12/04/2023?
DNP46D
What is an order to turn off the meter?
A/R Debit Updates
What is 13-05?
Account Billing/Payment History
What is 01-34?
Charlotte
What is 11?
Next read date for cycle 5
What is 01/02/2024?
Four possible ways you can locate a customer’s account
What is Account Number
• Access by Name
• Access by Address
• Access by Other (Meter Number or Phone Number?