Roles & Responsibilities
How many associates can a True Trainer lead?
What is 12
The SAS is responsible for ensuring (blank) is set up before the truck arrives
What is STEP equipment
What is SCANNER AND PURIFIER - all other associates should be completing SET until nestaflex is full and they are called back
Before the STEP process takes place, what needs to happen?
What is TRUE NEWS CHECK IN - review previous day, today's goals and any Stockroom related info.
Who is responsible for opening boxes before sending down the Nestaflex?
What is SCANNER
Who keeps supplies stocked throughout the STEP Process?
What is SAS
How many STEP associates must complete a SET assignment?
What is ALL - even if they come in on staggered shifts
How many items are hung on an apparel carton until they are run to the Z-Rack?
For accurate STEP reporting, what should an associate do if they are pulled out of the stockroom to another area?
What is CLOCK OF OF STOCK - stock hours of pulled from PW
Who is responsible for removing handbags and hanging lingerie?
What is PURIFIER
Who serves as a managing resource to the STEP process when necessary?
What is MOD
True or False: Do we keep extra empty cartons under the nestaflex for mixed single shoes?
What is TRUE - shoes in boxes get placed neatly in a carton by the purifier in the orange taped area
Where do we place luggage when it comes off the truck?
What is A Z-RACK OR FLATBED - do NOT un-nest luggage until you are running it to the sales floor
What tool does the SAS use to observe and coach the associates to validate key behaviors of STEP are being executed?
What is STEP OBSERVATION TOOL
True or False: We place entire packs of multi-pack items on Mini-hummer shelves and Blue Bins
What is TRUE
Who is responsible for processing merchandise from the truck to the Sales Floor?
What is STEP Associates
What is UNTIL THERE IS WORKLOAD IN THE STOCKROOM AND THEY ARE CALLED BACK
How many cartons high are shoes allowed to be stacked?
What is 5
On the IPT the recommended goals for running equipment is based on what capacity?
What is FULL - the SAS needs to adjust if equipment is not full
What is BEHAVIOR
Who inspects the outbound trailer using a flashlight to ensure there is now merchandise left in the truck?
What is MOD
How many inches should the nub pouch hand from the top of the hangar cart?
What is 3
What is the 2nd blue bin from the top used for?
What is ITEMS THAT NEED TO BE HARD TAGGED
What is SPRING 1.8 & FALL 2
What do we reference when running Shoes and Handbags?
What is BETTER BRAND TRAVEL PATH MAP