Lobby
Our standard for folding clean towels (must demonstrate)
<Show and tell answer>
Protocol for sanitizing toilets during EVERY shift
(1) Take 3 gym wipes from a classroom bucket before class starts
(2) Use 1 gym wipe per toilet
(3) Wipe down flush handle, top of seat, bottom of seat (leave seat raised), bowl
(4) Trash used gym wipe
Once a week, before or right as you start your SET shift
Frequency of emptying and cleaning the blue "quiet sweeper"
After every use
3 things to clean/tidy to prepare/turn over a classroom
- Check trashes (half full gets pulled)
- Ryobi and long mop the floor
- Spot clean mirrors
Number of bags of clean towels each shelf holds
4 bags (20 towels per shelf)
Logo side inward/down; stagger when possible
I need to do this every time I have issues with clocking in/out for my SET shift
(1) Immediately complete a Missed Punch Form and (2) text Rita that you have done this
Entity responsible for flagging for Rita when we're running low on a certain product
Every SET member
The most effective way to replace a trash bag
Ensure new trash bag is open all the way and reaches to the bottom of the container; tie at back
Frequency of necessity to dust all retail
Every time you may feel like you've run out of things to do
Protocol for rolling and stacking clean/dry mats
- Lay clean/dry mat logo side down on the clean floor with 2 holes at the far end of you
- Roll tightly so logo is facing out
- Stack in mat bin behind front desk with logo at the top to create a uniform, organized aesthetic.
The protocol for getting shift switch/coverage
(1) Post in main SET WhatsApp chat
(2) Reach out directly to at least 3 other SET friends with similar shift times on other days of the week
(3) If coverage/switch is confirmed, text Rita (if arrangement was made outside of main SET chat)
(4) If I have to miss a shift (even if I get it covered, but not switched), I owe an extra shift in addition to my weekly requirement to make up for the one I missed
Thoroughly dust the outside windows and ledges of our studio storefront
Using baking soda, vinegar and water (half full) in a white bucket; submerge 2 blocks halfway at a time, hold for 20 seconds, flip and repeat; lean to dry on their ribs against the wall
Proper way to clean a mat (be as descriptive as possible)
Logo side down first, spray well with Tough Green 70, use mop with scrubby mop head to scrub down, flip over to logo side, repeat; spray Essential Oil Mat Spray on top of logo side; hang mat logo side inward/down on mat rack; stagger if possible
Tools we use to clean mirrors
Use mop with white microfiber cloths and aerosol Glass Cleaner
Calling-out at the last-minute protocol
1. Immediately post your shift with day and time in the SET Chat asking if anyone can pick up.
2. Call or text Rita to let her know you're not able to make it, the reason for absence, and lay out what you did to find coverage.
3. If able to, call or text several people off the main thread who may be likely to pick up your shift.
4. Schedule a make-up with Rita for the same or following week.
Place where we recycle/take green plastic bags (from towels) and any other soft plastic.
In the designated bag in the back of the SET closet on the left (behind used rags bin)
Best way to not leave streaks on the mirrors when using a white microfiber mop for mirrors
Go up and down, instead of side to side
First and easiest thing to fix as soon as you walk into the lobby
The front desk mat
Frequently skipped/forgotten task for locker rooms
Dusting and wiping out cubbies with Tough Green and a microfiber cloth
This helpful form will help you report and seek resolution to any of your Dayforce issues
Use the "CPY Help Desk" bookmark on the Firefox browser on the Front Desk computers to submit a ticket.
The last task you need to complete to end your shift
Tidy and organize the SET Closet (all chemicals, products on shelves, mops, refill the Ryobi machine and spray bottles, sweeper the floor mat)
Describe the meaning of "Zamboni the floor"
To efficiently clean the floor, push the mop only in one direction pushing all the small debris with it to actually remove it, so it doesn't end up on the sides of the room