A little bit of History
Ops I did it again...
let's get personal
in a studio
don't forget the other 10%
100

This city is home to the Chinese fortune cookie.

What is San Francisco? 

100

All FDA's and AGMs/GM should complete this training within their first 3 days of employment. 

What is trespasser prevention videos in The Space?

100

When someone purchases a package of personal training for the 1st time or hasn't purchased within the last 2 years.

What is an FTB (first time buyer)?

100

This type of class is exclusive to Equinox, created by Equinox instructors.

What is an Equinox Signature format class?

100
Who is Pilates good for.

Who is every body?

200

It was a military fort before becoming a prison in 1934. Al Capone was one of it's many prisoners.

What is Alcatraz?

200

30 minutes before closing and 15 minutes before closing

What are times that we close our Steam Room and Showers?


200

The average amount of times a client trains in a calendar month.

What is SPU (sessions per user) ?

200

A metabolic conditioning workout taxes all 3 energy systems for optimal results. Three rounds of exercises designed to leave you fit, energized and ready for more. This class was the 1st Equinox Signature Format. 

What is METCON3?

200

New skin care line offered in Spa that replaced Skinceuticals .

What is Ultraceuticals?

300

Before changing it's name to San Francisco the city was first called this.

What is Yerba Buena?

300

Order of the Kiehl's bottles from left to right?

What is shampoo, conditioner, face wash then body wash?

300

Someone who hasn't pulled a training voucher in the current calendar month and the previous calendar month but did train the month prior.

What is Last Month Inactive Client?

300

Gain strength, confidence and community in this one-of-a-kind class scientifically made to push you to your edge. Ditch the cardio and use heavy weights to challenge every muscle group.

What is Stronger?

300

New member discount offered in The Shop

What is 15%?

400

This Equinox location was the 1st in SF and opened in 2005 taking over the historic Pacific Coast Stock Exchange Building.

What is Pine Street?

400

3 items that make up club attrition

What are cancellations, transfers and renewals?

400

At Equinox, our trainers develop customized 6-12 week programs (i.e. one cycle) with the intent of progressing their clients to the next cycle to avoid plateaus.

What is the 3-cycle system of Programming?

400

This piece of equipment is used in some of our signature classes and was also featured on Shark Tank.

What are Bala Bangles?

400

The 6 pieces of equipment we have in our Pilates Studio.

What are reformer, Cadillac, high chair, wunda chair, ladder barrel, pedi pull, spine corrector?

500

This park is larger than NYC's Central Park.

What is Golden Gate Park?

500

Revenue- expenses

What is club contribution? (profit)

500
The club member count/active clients.

What is PT Penetration? 

500

The class booking window is closed during this time period in all time zones, each day. Members will not be able to book, switch, or waitlist any class during this timeframe, but can cancel their reservations.

What is from 2-5am?

500
Connect > Assess> Present > Close > Repeat

What are the 5 steps to the Retail Sales Process?