KBS Messages
Knowledge Based System
You can find the yr issued on which PDQ screen?
Stat
What happens on the last wednesday of the month during training?
Engagement Day
What is My Web Clock used for
What is to clock in and out for lunch
How do you move an auto policy?
PLFA USAs are not permitted to move auto policies.
What indicates a service task item in workbench?
It has a (S) behind it.
This que is used to view rout messages sent directly to you alias...
PQ only
What date does the new incoming class start?
How many hours of personal development time are front loaded on our account
8hrs
What Job Aid do you use when grouping an auto and fire policy together?
P&C grouping
If any paid loss is present on the LHR and the prior policy cancelled more than 30 days ago, what would you do?
Route the Case to Underwriting.
This PDQ screen will show any claims for a policy...
What is happening on Sept 18th in Bldg 2.
Quest Flu / Well-Being and Blood Pressure Clinic
What two categories are located under the schedule tab
Calendar and My Time Off
Inactive fire policies that are in a group should remain in the group unless what?
The fire named insured are no longer auto clients
If any premium impacting coding changes are made you...
- Contact the agent
- Enter suppress code PD where allowed
- Document all coding changes on if-note screen
This is the code to add a line to an A-UCPD letter
K
What was State Farms Mutual net worth through second quarter?
141.5 billion, an increase of $6.8 billion from year-end 2023.
What is the Severity Level for the alert message:
You are approaching the maximum PTO Bank balance.
Accruals will not occur while at maximum balance
What is a Warning
Where do you find the effective date when moving a policy?
History Screen or hist or workbench
If “Trust” is indicated and the named insureds are individuals... what do you do?
▪ Change the ‘Insured is’ field on the IF-NAME screen to blank.
▪ Enter “Individual Trust” in the ‘Other’ field.
This screen is used to move a policy out of a group.
FGM
What is the theme for September?
Healthy Aging
***********? provides one paid day off work each calendar year for employees to enjoy, celebrate or recognize an event important to them
Celebration Leave
what letter do you send If there is a name insured on the Active fire policy who is NOT listed in the in the auto household
A-1514/undisclosed letter