General Knowledge
Our founders name
Jesse Bridges
To provide ___ and ____ service to our customers.
Fast and Friendly
These are the 2 types of audits the Audit Team currently performs
Compliance Audits and HRM Audits
This platform was recently introduced as an alternative way to perform various tasks in the branch as well as our audits.
Connect+
Performs duties related to defining employee compensation, employee benefits, and helping with employee/inter-company issues
Human Resources
This is the year Security Finance was founded
1955
To provide a ____ and ____ work environment for our employees.
positive and rewarding
Texas
The traditional reporting arm of the branch system which reminds one of an eye doctor
OPTICS
This department operates to make sure customer claims are properly filled out and pays out according to their coverage
Insurance
RC squared can also be translated as
Right for the Customer - Right for the Company
To continue ___ growth and increased ___ for shareholders.
profitable / value
This Big 4 accounting firm is where Jonathan Smith worked at before coming to Security Finance
KPMG
The reporting program Internal Audit uses to track audit scores, exceptions, and various other items
TM1
Promotional material and automated text/emails are a defining feature of this department
Marketing
These are the current 4 SVPs in Operations
Dolan Pederson, John Wessel, Paul Hale, Sheila Tagle
Our ___ are our most valuable resource.
This is the 2nd newest member of our Audit Team
Jennifer Lane
When a customer wants to sign their loan electronically, this is the program utilized
DocuSign
This department focus on paying vendors and reimbursing employees timely
Accounts Payable
There are currently this many states SFC operates in (excluding PFS and Mexico)
11
Our ___ are not unique, so our ___ ___ must continually set us apart from our ___.
products / customer service / competition
This is the Audit Theme
Trust but Verify
What was the website/portal previously used by the Internal Audit team to investigate NSF checks?
SOAR
This department helps with the very thing the Boston Tea Party event in history sought to rebel against
1040 Tax
OR
Tax Department